Mohd Ikhwan Mohd Dan Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

SharePoint, Teams, OneDrive, Yammer, PowerShell

Kuala Lumpur, Malaysia

ModernWorkplace - I work for you to be able to work from home #Covid-19 #StayAtHomeSharePoint, Teams, OneDrive, Yammer, PowerShell

Selangor, Malaysia

* Subject matter expert for SharePoint and Office 365* Managed a team of non-FTE for the operation support team that is based on-shore (KL) and off-shore (India).* Successfully implemented OneDrive and Teams within Maxis* Drive user adoption plans and conducted trainings for SharePoint, OneDrive, Teams, and other Office 365 applications* Ensure operational processes and procedures are documented and maintained* Change Advisory Board (CAB) member

Cyberjaya, Selangor, Malaysia

⦁ Admnistering Office 365 and the applications within excluding Exchange⦁ Admnistering SharePoint 2010/SharePoint Online/Add-In Servers⦁ Lead Problem Coordinator⦁ Review and approved technical documents⦁ Identify key gaps and develop processes⦁ Assigned bulk licenses to users⦁ Completed SharePoint re-branding⦁ Assisted project team’s migration project of Nokia SharePoint Environment from Atos Datacenter to HPE Datacenter⦁ Performed UAT/RTPA for SharePoint migrated servers⦁ Final escalation point within the company for SharePoint, Yammer, Video, Office 365 application⦁ Raised change request and performed change deployment

Kuala Lumpur, Malaysia

Being part of the integration (Engineering) team and working on different key projects- Completed Lync to Polycom Video Conferencing Integration- Completed a knowledge sharing session with the team over SharePoint 2007 to 2010 to 2013 upgrades.- Involved in the Symantec DLP scanning for SharePoint environment as a Project Coordinator- Involved in raising change request, CAB review board meetings, Change Management using ITIL framework- Tested, upgraded and successfully implemented the SharePoint 2013 Service Pack 1 upgrade and December 2014 CU over 23 hours which fixed most of the issues we see in production environment.- Tested and Configured SharePoint 2013 Workflow Manager 1.0 in the test environment for POC.- Load balancing SharePoint 2013 Workflow Manager 1.0, load balancing servers for the high trust app.- AppFabric upgrade to CU5, Increased the Distributed Cache timeout values.- Created HTTPS web application and deployed multiple custom high trust app in the remote web application server.- Involved in raising change request, CAB review board meetings, Change Management using ITIL framework- Working with team members in India while being the only team member in Malaysia.- Working with different SharePoint team members within the company (Operations, BAU, Projects)- Working with Atos company over production changes in the environment.

Cyberjaya, Malaysia

SharePoint Operation Senior Analyst- Administer multiple SharePoint 2007 and 2010 environments globally- Deployed and add additional servers to existing and new farm- Deployed WSP packages to specific web applications- Conduct technical trainings between L2 and L3 Operation team members globally- Create and update documentation resolutions upon incidents/issues- Involved in creating change request, CAB meetings, change management- STSADM commands for migration import/export/backup/restore/addcontentdb/mergecontentdbs- Site creation/deletion- SSP troubleshooting- Disaster recovery/sites recovery from SQL backup- Identify issues, root cause and implement a solution/fix- Review and implement change request- Patching SharePoint servers (PSCONFIG), Windows Servers (MS Patch)- Scripting to move, compress and archive IIS and SharePoint ULS logs- Troubleshooting SharePoint issues coming from end user/server.- Powershell scripting for administration task, scripts- L3 line of support for escalation for team members within APJ region- MS SharePoint APJ point of contact

- Worked with a team of Engineers to designed and implement Microsoft Windows 2003 Solutions.- Deployed and upgraded Windows 2000/Exchange 2000 to Windows 2003/Exchange 2003- Transferred FSMO roles, Global Catalog, DNS from Windows 2000 to Windows 2003 Server- Deployed Exchange 2003 OWA, RPC o/HTTPS, Domain Controllers, Group Policies, DNS DHCP, WINS, File and Print Services, Active Directory.- Played a key role in the migration of File and Print Server while maintaining Shared and Security Permissions attributes- Redesigned and managed the company/client network infrastructure- Installed and configured firewall policy within SonicWall.- Installed Exchange 2003, SQL 2005, File/Print Server, SharePoint 2007, IIS, Team Foundation Server- Installed and Configured Windows Server Update Services (WSUS0 for internal automatic software updates.- Installed, Configured and Use System Center Configurations Management (SCCM) 2007, System Center Operations Manager (SCOM) 2007.- Installed, Configured and Use Microsoft SharePoint Server 2007 for small scale deployment.

- Developed customized application using PHP, MySQL, Linux Fedora, FreeBSD- Managed and Deploy Windows 2000/2003/2008/FreeBSD/Fedora/RedHat Servers/Database servers.- Managed the company's email and web hosting services (internal and external)- Managed the DNS, Mail Server, Web Server, ISA Server running on Windows 2000.- Managed clients LAN/Server at their premises.- Troubleshoot the LAN and WIFI coverage.- Liaised between our Sub-Company (Twissmobile), SMS gateway and Telco- Provided technical assistance on communicating with our servers and theirs- Provided with hardware/network support on call 24/7Key Projects- Content Management SystemBrief Description:- To provide staff easy access to the content (eg polyphonic, wallpaper, ringtones, etc)- To provide the storage, easy lookup, approval of the contents- Creating on the fly statistics based on downloads, revenues (Company, Telco, Gateway shares)- Wausmart (Webbased Email system - Free edition)Brief Description:- Continued development/upgrading the webbased email system- Tested and Debuged the email system.- Review the functionality based on the UAT.

Diploma, Information Technology

Diploma