Mimi Dehaven work email
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Mimi Dehaven is a . at Pocono Mountain School District. She possess expertise in customer service, inventory management, sales operations, erp, team building and 23 more skills. Colleagues describe her as "Mimi is one of my favorites. She has extensive knowledge of Baan/LN ERP processes especially in the areas of Order Management and Warehousing. She fights like a bulldog to ensure her team gets the best out of the system. I have worked with Mimi for 7 years and would highly recommend her both personally and professionally. She gives her best in any situation, is very smart and provides great value. Additionally, she is easy to work with and has high character."
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.Pocono Mountain School District Aug 2016 - PresentSwiftwater, Pa
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Senior Customer Service CoordinatorWeiler Corporation Jan 2002 - Sep 2015Cresco, PaKey resource for ERP system. Module Administrator for Customer Service and Sales for the implementation of the Infor LN-Baan software, and subsequent upgrade. Researched and troubleshot system issues, maintained the efficiency of the ERP and CRM systems. Worked with consultants to develop enhancements providing solutions to streamline order processing. Helped reduce the time for Order Entry by 50% by managing IT system enhancements, strategic work processes, and employee training. Worked to implement new phone system, including metrics against goals, call identification, agent availability, calls in queue. Developed SOP policies for Customer Support Department. Provided guidance and support for Sales Administration. Managed payroll for non-exempt Sales Administration co-workers -
Export CoordinatorWeiler Corporation Jan 1996 - Dec 2002Cresco, PsPrimary Contact for International Clients. Prepared Pro forma Invoices, International shipping documents, NAFTA forms. Researched and implemented economical freight arrangements, ensured compliance of orders, coordinated special payments terms with banks and forwarding agents.
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National Account CoordinatorWeiler Corporation Jan 1994 - Dec 1995Cresco, PaPrimary contact for National Accounts, Private label accounts, and Consumer Product accounts. Prepared quotations, processed orders, coordinated shipments, expedites, returns. Managed EDI mapping of clients special needs to appropriate fields. Maintained customer cross reference charts. Processed information through select customer portals.
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Inventory Coordinator/ForecasterWeiler Corporation Jan 1988 - Dec 1993Cresco, PaReviewed Forecast and safety stock monthly, monitored finished goods inventory including outlying warehouses, maintaining an 85% Service level. Reviewed Sales territory figures, and prepared monthly commission requests for the outside Sales Force and Outlying warehouses. Allocated inventory to the processed sales orders with the goal of fulfilling as many orders as possible 100% complete.
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Customer Service RepresentativeWeiler Corporation Sep 1981 - Dec 1987Cresco, PaHandled all customer and Sales Force requests, prepared and entered sales orders, processed quotations and returns. Investigated and processed chargebacks. Established new business partners and item numbers, allocated inventory, released orders to Shipping. Handled day-to-day typing, filing, answering of phones.
Mimi Dehaven Skills
Frequently Asked Questions about Mimi Dehaven
What company does Mimi Dehaven work for?
Mimi Dehaven works for Pocono Mountain School District
What is Mimi Dehaven's role at the current company?
Mimi Dehaven's current role is ..
What is Mimi Dehaven's email address?
Mimi Dehaven's email address is md****@****orp.com
What is Mimi Dehaven's direct phone number?
Mimi Dehaven's direct phone number is +157059*****
What skills is Mimi Dehaven known for?
Mimi Dehaven has skills like Customer Service, Inventory Management, Sales Operations, Erp, Team Building, Sales Management, New Business Development, Account Management, Sales, Customer Satisfaction, Microsoft Office, Leadership.
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