Senior Infrastructure Procurement Manager
Current- Management of North America IT Asset Management Analysts - Desktop hardware and software
- Supported 15,000 plus users for desktop computers and accessories, desktop software, server software, maintenance renewals, vendor relationships.
- Instrumental in building processes (Citi Marketplace, ResolveIT, Insight Warehousing, One Approval)
- Partnered with senior management on corporate standards and streamlining procurement/vendor management processes.
- Streamlined procurement activities – delivery time SLO along with process steps.
- SLO’s – Consistently exceeded 98% SLO year to date