Senior Associate, Care Teams Operations
CurrentAssist with panel reconciliation and data processing for RN case managers and Community health partners with approximately 350 patient panels. Support administrative and operational functions, referral coordination, insurance verification, slack support for numerous offices in the NC market, care coordination, liaison between patients and the care teams/physicians, appointment scheduling, medical records keeping, transportation coordination, case management of patient panels, ordering supplies, inbound/outbound calls, operational management, social determinants of health, in home visits, community resource deliveries and processed analytical platforms to identify trends/processing gaps. Efficient in all Google and Microsoft platforms including Slack, Google Sheets/Docs/Forms/Slides/Drive and Excel/Word.