Assisted clients in the buying and selling of new homes. Trained new agents on legal and financial paperwork preparation.

Cold call prospective clients for Auto, Home, Workman's Comp and Business Liability Insurance. Maintain customer profiles, including re-quotes for customer retention. Handled all office management responsibilities including setting up meetings, mailing of require documents, updating client files and policies. Providing all around customer service to the agency and all agents.

Responsible for an outside sales team of ten individuals to deliver approximately $45M-$48M/year in the direct sales of office products to premier businesses and organizations. Clients included AIG, Sony, Viacom, Barnes & Noble, Guardian Life Insurance, Nomura Securities, MetLife, ABC Networks, UBS, Jefferies & Company, Nippon Express and Memorial Sloan Kettering. Worked with clients to improve their overall vendor/buying experience. Developed and maintained effective partnerships across all clients and internal management. Recruited, hired, trained and mentored sales professionals on a daily basis. Accompanied sales staff into the field to coach, evaluate and bolster sales calls. Compiled, evaluated and submitted sales data, projections and forecasts to management. Worked closely with Accounts Receivable and Accounts Payables Department to handle of all invoices discrepancies, purchase price modifications and change orders. Analyze data by product, market sector and volumes. Organized, schedule and lead monthly sales meetings to discuss progress against goals, sales strategies and product knowledge related to office consumables, technology and furnishings. Capitalize on up-selling opportunities and utilize consultative sales techniques to convey a partnership approach to the sales process. Serve s a conduit between clients and headquarters' groups to resolve credit and quality issues. Created and fostered a cohesive sales staff through numerous team building events.

Generated B2B sales of office products, technology products and furniture in the Manhattan marketplace. Consistently surpassed corporate quotas despite the heavily entrenched competitive challenge. (Staples and Office Depot). Handled the writing and preparation of numerous bids annually. Prepared and presented Quarterly Business Reviews to clients to measure metrics and variations in spend. Handles trouble shooting of purchase order shortages, shipping delays and damaged goods. Maintained statistical logs that tracked on time deliveries, customer satisfactions and shipment fulfillment. Worked in tandem with technical sales support to accomplish full service offerings.