Lead and direct activities required to achieve all store goals, including client experience, sales objectives, human resource management, payroll and operating expenses, scheduling, loss prevention and visual merchandising while driving both associate and client engagement Develop, challenge and motivate a team to effectively represent and communicate the Ben Silver brand while preserving company traditions and holding individuals accountable for performance and responsibilitiesFunction as a role model, ensuring that all goals are met, guidelines are respected and that client rapport is developed and present at all timesOrganize, prioritize and delegate store activities to ensure completion before deadlinesProvide consistent training and education of new product and client experience skills to ensure exceptional customer service and salesCreate an atmosphere that both employees and clients treasure and respectKnowledgable of visual standards, techniques and able to implement and substitute when neededContinue to drive store employees to surpass company sales history goals while contributing to the highest grossing sales year in store history

Provided intensive on-the-job-training and support to assist the intellectually disabled student in becoming and remaining a competent workerTaught multiple students job duties and other job-related responsibilities

Performed a variety of administrative tasks and public relations tasksWrote press releases, assembled and distributed press kits, and categorized and chronicled media mentions of the organizationManaged social media networks including Facebook, Twitter, and Flickr. Coordinated volunteer correspondence

Maintained exemplary merchandise standards on the selling floor and operated registerCoordinated clientele appointments and correspondenceOrganized store items in an orderly and accessible manner while constructing store visuals