Mimi Brady
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Mimi Brady Email & Phone Number

Leading Customer Success, Account Management and CX at Maze
Location: Austin, Texas, United States 10 work roles 2 schools
1 work email found @blockchain.com 2 phones found area 415 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@blockchain.com
Direct phone (415) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Maze
Role
Leading Customer Success, Account Management and CX
Location
Austin, Texas, United States

Who is Mimi Brady? Overview

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Quick answer

Mimi Brady is listed as Leading Customer Success, Account Management and CX at Maze, based in Austin, Texas, United States. AeroLeads shows a work email signal at blockchain.com, phone signal with area code 415, and a matched LinkedIn profile for Mimi Brady.

Mimi Brady previously worked as Vice President of Customer Success at Blockchain.Com and Head of Customer Success at Dropbox. Mimi Brady holds Bachelor Of Arts (B.A.), Communications, Sociology from Santa Clara University.

Company email context

Email format at Maze

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{first}@blockchain.com
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AeroLeads found 1 current-domain work email signal for Mimi Brady. Compare company email patterns before reaching out.

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Profile bio

About Mimi Brady

I’m an experienced leader with over a decade of success driving cross-functional teams and scaling operations in fast-paced environments. At Blockchain.com, I manage key areas, including customer experience for 80M+ users, front-office KYC and onboarding, VIP services for high-net-worth clients, and Trust and Safety, where we handle vulnerable customer populations, high-risk users, and payment analysis. My background in customer engagement has shaped my approach to creating smooth, secure experiences while keeping operations efficient and customer-focused.Throughout my career, I’ve consistently driven outcomes—whether optimizing processes, increasing customer satisfaction, or growing revenue. At Dropbox, I managed a $200M annual renewal budget, reduced churn, and increased feature adoption by 25% among premium users. My leadership is centered on balancing operational efficiency with great customer service, ensuring both business success and user trust in dynamic environments.I’m passionate about helping teams grow, guiding organizations through change, and building systems that support long-term success.

Listed skills include Facebook, Social Media Marketing, Social Media, Social Networking, and 27 others.

Current workplace

Mimi Brady's current company

Company context helps verify the profile and gives searchers a useful next step.

Maze
Maze
Leading Customer Success, Account Management and CX
California, United States
Website
blockchain.com
AeroLeads page
Company profile
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10 roles

Mimi Brady work experience

A career timeline built from the work history available for this profile.

Leading Customer Success, Account Management And Cx

Maze

California, United States

Vice President Of Customer Success

Current
Blockchain.Com

London, London, GB

Jul 2021 - Present

Head Of Customer Success

Dropbox

San Francisco, California, US

Lead a team of 4 managers / 30 post-sale professionals within our Customer Success and Renewal teams. Our organization nurtures, expands, retains, and builds advocacy across Dropbox Business clients ranging in size from 100 seats to 20,000+ seats.

Jan 2019 - Jan 2021

Chief Of Staff, Americas Revenue

Dropbox

San Francisco, California, US

  • Chief of Staff to VP of Sales, Americas; provide strategic and operational support to VP and entire Americas Sales organization
  • Collaborate with Sales leadership, Finance & Business Strategy teams on the planning & execution of Outbound go-to-market strategy, including deep involvement & execution in a go-to-market overhaul and change.
  • Act as right-hand to VP in quarterly attainment and of over-achievement against key sales metrics by creating and reinforcing pipeline & forecast management and best practices
  • Practice independent analysis and judgement in prioritizing situations requiring action on behalf of VP, and execute as needed to deliver commitments in timely manner; when necessary, horizontally manage VP’s direct.
  • Lead and project manage high-priority initiatives with cross-functional teams including strategic planning (incl. territory/quota/comp planning), organizational design (incl. hiring strategy, performance management.
  • Design and manage communications strategy on behalf of VP, including cadence and tone of internal communications, in addition to acting as voice of VP when necessary
Aug 2017 - Jan 2019

Enterprise Strategy

Dropbox

San Francisco, California, US

Founding member of enterprise strategy & solutions team that helped grow Dropbox Business sales & adoption into over 55% of the Fortune 500, including reputable brands like News Corp, Ecolab, Under Armour, Expedia and many more.

Jan 2014 - Jul 2017

Co-Founder & Director Of San Francisco Office

Westside Nannies

Co-founded and directed San Francisco branch of world-class boutique domestic placement agency, known for its white glove service approach and top-notch candidate pool. Westside Nannies was founded in 2005 in Beverly Hills, CA, and has placed nannies and other domestic professionals with high-profile families within the entertainment, sports, technology.

Oct 2010 - Dec 2013

Executive Assistant

Premier Equity Resource Corporation

Acted as gatekeeper for president of boutique residential mortgage firm. Managed all administrative support for Principal and occasionally assisted with personal errands. Assisted with live purchase and refinance transactions, new business, operations, and client relations.

Aug 2009 - Aug 2010

Larry King Live - Media Intern

Cnn

Atlanta, US

Fall Semester Internship Program. Assisted with video production, guest relations, and web presence. Proposed and implemented updated Web 2.0 outreach plan, creating social media campaigns resulting in 40K Facebook fans and 1M Twitter followers. Researched and suggested web content to provide program viewers further insight on subject matter of nightly.

Sep 2007 - Dec 2007

The Lyon Group, Sales & Marketing Intern

Morgan Stanley

New York, NY, US

Jun 2006 - Sep 2006

Intern

Office Of Mayor Gavin Newsom

San Francisco, CA, US

Summer Internship Propgram. Supported liaison to Mayor, (current Supervisor of District 7), with daily tasksAttended daily supervisor meetings & recorded notes for Liaison. Assisted Liaison with press requests, media packages, and fan mail. Worked with campaign staff on mailers, community group formation, phone trees, etc.

Jun 2005 - Aug 2005
Team & coworkers

Colleagues at Maze

Other employees you can reach at blockchain.com. View company contacts →

FV Francisco Valencia Francisco Valencia Colleague at MazeBetim, Minas Gerais, Brazil, Brazil View → LG Laurence Gillikin Laurence Gillikin Colleague at MazeKyiv, Kyiv City, Ukraine, Ukraine View → CD Craig Donal Craig Donal Colleague at MazeWashington, District Of Columbia, United States, United States View → RP Ray Palmer Ray Palmer Colleague at MazeNew York, New York, United States, United States View → CC Crypto Chloe Crypto Chloe Colleague at MazeManchester, England, United Kingdom, United Kingdom View → AT Authority Tony Authority Tony Colleague at MazeAnkara, Ankara, Türkiye, Turkey View → OR Okolo Ruth Okolo Ruth Colleague at MazeIlorin, Kwara State, Nigeria, Nigeria View → JB John Barthlow John Barthlow Colleague at MazeChester, New York, United States, United States View → DN David Niran David Niran Colleague at MazeLagos, Lagos State, Nigeria, Nigeria View → RG Rodney Gilbert Rodney Gilbert Colleague at MazeAuburn, Washington, United States, United States View →
2 education records

Mimi Brady education

Bachelor Of Arts (B.A.), Communications, Sociology

Santa Clara University

Journalism Semester

American University
FAQ

Frequently asked questions about Mimi Brady

Quick answers generated from the profile data available on this page.

What company does Mimi Brady work for?

Mimi Brady works for Maze.

What is Mimi Brady's role at Maze?

Mimi Brady is listed as Leading Customer Success, Account Management and CX at Maze.

What is Mimi Brady's email address?

AeroLeads has found 1 work email signal at @blockchain.com for Mimi Brady at Maze.

What is Mimi Brady's phone number?

AeroLeads has found 2 phone signal(s) with area code 415 for Mimi Brady at Maze.

Where is Mimi Brady based?

Mimi Brady is based in Austin, Texas, United States while working with Maze.

What companies has Mimi Brady worked for?

Mimi Brady has worked for Maze, Blockchain.Com, Dropbox, Westside Nannies, and Premier Equity Resource Corporation.

Who are Mimi Brady's colleagues at Maze?

Mimi Brady's colleagues at Maze include Francisco Valencia, Laurence Gillikin, Craig Donal, Ray Palmer, and Crypto Chloe.

How can I contact Mimi Brady?

You can use AeroLeads to view verified contact signals for Mimi Brady at Maze, including work email, phone, and LinkedIn data when available.

What schools did Mimi Brady attend?

Mimi Brady holds Bachelor Of Arts (B.A.), Communications, Sociology from Santa Clara University.

What skills is Mimi Brady known for?

Mimi Brady is listed with skills including Facebook, Social Media Marketing, Social Media, Social Networking, Marketing, Customer Service, Time Management, and Event Planning.

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