Promotes client-centric value propositions and positioning to inform prioritization, discovery and commercialization strategies. Partners with product and business to achieve client experience and deliver valuable products to support client businesses. Keeps the voice and perspective of the customer present throughout the entire lifecycle of the product. Facilitates the capture and use of team member and client feedback. Leads the development and execution of go-to-market and post-launch plans for Retail portfolio key initiatives and Finance and Insurance products.

Jabian is a management and technology consultancy dedicated to helping our clients create and implement strategies to enhance business processes, develop human capital, and better align technology to their business needs. With offices in Atlanta, Dallas, Charlotte and Chicago, Jabian’s local senior level consulting specialists apply deep industry expertise and proprietary methodologies to our clients’ top priority projects.Key Awards:- Association for Corporate Growth’s Georgia FAST 40 - 2013- Atlanta Business Chronicle Pacesetter Award - Fastest Growing Private Companies - 2009, 2010, 2013- Atlanta Journal Constitution’s Great Places to Work - 2011, 2012, 2013- Business to Business Magazine’s Top 300 Small Businesses in Georgia - #13 in 2011 to #8 in 2012- Consulting Magazine’s Seven Small Jewels to Watch - 2012- Inc. 5000 - 2011, 2012- National Association of Business Resources’ 101 Best & Brightest - 2011, 2012, 2013- Vault.com’s Consulting 50 - #1 Philanthropy and #1 Travel - 2012, 2013

Part-time event coordinator for weddings and other special events. Liaise between vendors and ensure seamless, special events for wide range of clients.

Project managed pilot program to remediate gaps in Standards Review Process. Created project plan, brought in key stakeholders and implemented redesign of SharePoint site which streamlined reviews and approvals.Facilitated creation of metrics and wrote process methodology to ensure effective knowledge transfer to full time associates.Edited Procedures and Policy documents to reconcile feedback from compliance and operational risk partners.

Oversaw facility, operating budget and rental revenues. Served as event manager and community security council liaison. Managed, hired and trained ten interns in the areas of marketing, public relations, website maintenance, data entry and reception, significantly reducing costs and eliminating full-time staffing needs.Transitioned the agency to the new building, including collaborating with board members, writing policy and training staff.Created comprehensive marketing and sales materials for rentals. Developed marketing plan and wrote rental contracts, provided tours and managed client relations to built repeat business and diversify agency revenue streams. Wrote and selected vendor Requests for Proposals and managed vendor contracts. Purchased all furnishings for the building, keeping within a $315K budget, through bid solicitations and negotiations with contractors.Wrote Homeland Security grants, conducted risk assessments with consultants and upgraded perimeter security and cameras. Maintained website, calendar and interior digital display content.

Manage and lead weekly services for 10 seven to nine year olds.Design engaging lesson plans for weekly services.

Initiate and implement engagement and empowerment programs for over 700 students.Advise and mentor three student boards of eight student leaders each.Led four international, immersive experiences with a total of 150 students. Coordinated with local guides, facilitated dialogue and encouraged group cohesion.Plan, conduct, and run leadership training opportunities for more than 50 students.Founded Great Place To Work Initiative to identify structural and cultural changes.

Maintained store inventory, cleanliness, equipment, and organizationTrained five new employees on café maintenance, equipment use, and customer serviceSupervise store operation logistics; ensure customer satisfaction

Managed front leasing desk; fulfilled administrative tasks (phone, copying, filing, etc.)Marketed for University open houses; Assisted in logistical preparationGuided tours of dormitory rooms and facilities

Organized and ran monthly educational and social events for 600+ studentsSupervised dormitory floor of 65 students; Conducted monthly meetings and programs