Michelle Lin Email & Phone Number

Aurora, On, Ca

Aurora, Ontario, Canada

- Built and maintained strong customer relationships through exceptional personalized service, contributing to a consistent 4.5-star Google Maps rating and serving over 60 customers daily.- Independently handled store operations, including opening and closing procedures, cash management, and inventory control, ensuring seamless daily operations.- Trained and mentored new employees on menu knowledge, beverage preparation, and point-of-sale (POS) systems to ensure team efficiency and high performance.- Oversaw daily operations, effectively managing a team during peak hours to maintain exceptional customer service standards and product quality.

Aurora, Ontario, Canada

- Fostered authentic relationships with customers, contributing to our 4.5 star rating on Google Maps.- Utilized active listening and empathy to understand customer needs and provide personalized solutions.- Identified and communicated key issues in the new POS system under Nown, leading to a more user friendly design.- Demonstrated exceptional composure and efficiency during peak hours, successfully handling responsibilities solo.- Implemented time-management strategies, ensuring accurate and speedy service delivery without compromising quality.

Dr. G.W. Williams Secondary School

- Orchestrated the school's music department in tandem with fellow student leaders, achieving cohesive teamwork and a 50% increase in student retention.- Implemented effective communication strategies, fostering a collaborative environment for musical initiatives and projects.- Successfully planned and executed concerts and events from inception to completion, ensuring seamless experiences for attendees.- Spearheaded community raffles as a proactive fundraising initiative, resulting in a 30% increase in funds for new musical instruments.- Collaborated with local businesses and community members, showcasing strong networking and relationship-building skills.- Created and curated compelling content for the school's music department Instagram account (@gwwilliams_music), increasing follower engagement by 20%.- Utilized a strategic content calendar and leveraged visual storytelling to showcase the department's activities, fostering a vibrant online community.

Aurora, Ontario, Canada

Aurora, Ontario, Canada

Newmarket, Ontario, Canada

- Cooperated in planning the successful operation of the Jitsu-Do Karate summer camp, ensuring a safe and enriching experience for children.- Demonstrated strong organizational and leadership skills, overseeing a diverse range of activities while fostering a supportive and inclusive camp environment.

Bachelor Of Commerce - Bcom, Accounting And Finance, 1

Bachelor Of Arts - Ba, Computer Science, 1

High School Diploma, 12