Mimi Palmer, M.Ed., Csm Email and Phone Number
Atlanta, GA, US
Mimi Palmer, M.Ed., Csm's Location
Atlanta, Georgia, United States, United States
Mimi Palmer, M.Ed., Csm's Contact Details
Mimi Palmer, M.Ed., Csm personal email
- Valid
- Valid
About Mimi Palmer, M.Ed., Csm
As a Scrum Master in the mental health industry, I have leveraged my expertise in Agile methodologies to lead high-performing teams in the development of innovative mental health products and services. Through my facilitation of Scrum meetings, Sprint planning, and other Agile ceremonies, I have fostered a culture of continuous improvement and collaboration, empowering my team to deliver high-quality solutions that positively impact the mental health of our clients.With a strong focus on coaching and mentorship, I have worked closely with team members to help them develop their skills and understand the importance of adapting to change in a mental health setting. I have also collaborated closely with product owners to ensure that our product backlog is aligned with our company's mental health goals and objectives.Through my monitoring of team performance metrics, I have been able to identify areas for improvement and implement solutions that enhance team productivity and mental health outcomes. Additionally, I have facilitated communication and collaboration between team members and external stakeholders, ensuring that mental health best practices are followed throughout the development process.Overall, I am passionate about leveraging Agile methodologies to drive meaningful change in the mental health industry and am excited to continue making a positive impact through my work as a Scrum Master.
Mimi Palmer, M.Ed., Csm's Current Company Details
Mimi Palmer, M.Ed., Csm Work Experience Details
-
Ceo And FounderQueen Of Life EmpowermentAtlanta, Ga, Us
-
Whole Health And Wellness Case ManagementGenesis Alliance For Mental We Jan 2024 - PresentConducts brief medical needs assessments.Accompanies to medical or medical-related appointments.Assists the individual in understanding the idea of whole health and the role of health screening.Distributes basic health information that is pertinent to the individual’s personal health.Communicates and collaborates with community health providers.Assists clients in identifying and securing medical services and resources.Supports behavior changes for health improvement.Attends weekly treatment team meetings.Completes all administrative forms and clinical documentation within the EMR (Electronic Medical Record) within the guidelines of agency policy.
-
Ceo/FounderQueen Of Life Empowerment Jan 2013 - PresentSeasoned Empowerment Coach and Motivational Speaker helping individuals to become their best selves through establishing and achieving life goals and pursuing career opportunities. Provide insight, suggestions, new ideas and action steps for clients that aided them to more clearly make decisions and facilitate change.Core competencies include: active listening, strong verbal communication skills, problem-solving and progress management.
-
Internet Radio PersonalityThe Cyphers Den Internet Radio Show Sep 2013 - PresentConsistently met or exceeded performance targets, including audience growth, engagement, and advertising revenue, resulting in recognition and bonuses from management.Responded to listener feedback and requests in a timely and professional manner, resulting in a high level of customer satisfaction and loyalty.Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies, resulting in a competitive edge and continued success in a rapidly evolving industry.
-
Ceo/FounderMama Yayas Jul 2016 - PresentDeveloped and implemented marketing strategies, including social media, email marketing, and targeted advertising campaigns, resulting in increased brand awareness and customer engagement.Negotiated favorable contracts with vendors and suppliers, resulting in cost savings of 10% on average.Conducted ongoing market research and analysis to identify trends, assess competition, and identify opportunities for growth and innovation.
-
Director Of VolunteersGirls Who Brunch Tour Nonprofit Organization Jan 2015 - PresentRecruited and managed a team of 100 volunteers, resulting in a 50% increase in volunteer hours over 2 years.Implemented a volunteer recognition program, resulting in a 15% increase in volunteer retention rates.Developed and delivered volunteer training programs, resulting in a 20% improvement in volunteer performance metrics.
-
Security GuardMercedes-Benz Stadium Nov 2019 - Jun 2024Atlanta, Ga, UsMaintained accurate and detailed logs of all incidents, patrols, and other activities, resulting in a 100% compliance rate with company policies and legal requirements. Maintained compliance with all state and federal regulations and guidelines, ensuring a safe and secure environment for employees and visitors.Responded to customer inquiries and requests in a professional and courteous manner, resulting in a 95% satisfaction rating from customers and visitors. -
Senior Community ManagerUnited Cerebral Palsy Of Ga Apr 2022 - Jan 2023Atlanta, Georgia, UsEngages in resource development for individual with DBHDD served and ensures their life goals are implemented, personal outcomes are achieved, and the quality of care is high in every respect. Assists in problem solving, communicating regularly with residents, direct support professionals (DSP’s), families and the Program Director. Ensures each location operates in compliance with local, state and federal rules and regulations including HIPPA which apply to Community Living Arrangements and UCP Community Living Services. -
Front Office SpecialistGeorgia Infectious Disease Consultants Feb 2020 - Apr 2022Managed the front office of a busy medical practice, scheduling and coordinating appointments for up to 100 patients per day with a 98% on-time appointment rate.Streamlined patient check-in and check-out processes, reducing wait times by an average of 10 minutes and increasing patient satisfaction ratings from 4.0 to 4.5 out of 5 stars.Maintained accurate patient records and insurance information, resulting in a 95% claim acceptance rate and a 10% reduction in claim denials. -
Patient Access SpecialistAvery Partners May 2019 - Jul 2020Alpharetta, Georgia, UsIncreased patient satisfaction ratings from 3.5 to 4.5 out of 5 stars through effective communication, empathy, and attention to detail. Maintained compliance with all HIPAA and other regulatory requirements, ensuring patient privacy and confidentiality and avoiding potential legal issues.Demonstrated proficiency with electronic health records (EHR) and other patient management software, resulting in a 20% improvement in data accuracy and a 15% reduction in documentation errors. -
Professional DriverLyft Nov 2019 - Jan 2020San Francisco, Ca, UsDeveloped and maintained relationships with clients, providing exceptional customer service and meeting or exceeding client expectations.Demonstrated proficiency with GPS navigation systems, resulting in a 20% improvement in route optimization and a 10% reduction in travel time.Safely transported passengers or goods to various destinations, logging over 100,000 miles of accident-free driving experience. -
Patient Access SupervisorPiedmont Healthcare Aug 2016 - Feb 2019Atlanta, Georgia, UsSupervised and managed a team of 30 patient access representatives, resulting in a 25% increase in patient satisfaction ratings over 2 years.Improved patient flow and decreased wait times by implementing process improvements, resulting in a 20% reduction in patient wait times and a 15% increase in patient throughput.Developed and implemented new patient access protocols and procedures, resulting in a 10% reduction in patient registration errors and a 5% increase in patient registration accuracy. -
Preregistration RepresentativeNorthside Hospital Jul 2015 - Jun 2016Atlanta, Ga, UsManaged the pre-registration process for incoming patients, ensuring accurate and timely registration information and minimizing wait times for patients.Verified insurance coverage and eligibility, providing patients with clear and accurate information regarding their insurance benefits and financial responsibility.Coordinated with hospital departments to ensure all necessary pre-registration information was obtained, resulting in a 95% accuracy rate for patient information. -
Exam ProctorEls Educational Services, Inc Mar 2015 - Jul 2015Princeton, Nj, UsAdministered and proctored exams in accordance with testing protocols, resulting in a 98% accuracy rate and a 100% compliance rate with company policies and legal requirements.Maintained security of testing materials and ensured confidentiality of test-taker information, resulting in a 100% compliance rate with security protocols and privacy regulations.Managed test-taker schedules and assignments, resulting in a 95% completion rate of test-taking tasks. -
Administrative AssistantPhoenix Education Group Inc Sep 2014 - Dec 2014Managed administrative tasks for the school principal, including scheduling appointments, managing calendars, and preparing reports, resulting in a 100% completion rate of administrative tasks.Managed student records and maintained accurate databases, resulting in a 100% compliance rate with legal and regulatory requirements.Contributed to a positive and collaborative work environment, working effectively with co-workers and supervisors to achieve team goals. -
Customer Service Training AssistantComcast Cable Mar 2009 - Jun 2014Philadelphia, Pa, UsSelected as Subject Matter Expert to assist and facilitate new hire training with Lead Trainer and Lead Facilitators in new hire training program.Supported the implementation of new hire training programs for call center representatives, resulting in a 50% reduction in average call handling times and a 20% increase in customer satisfaction scores.Provided ongoing support and coaching to trainees, including one-on-one sessions and follow-up evaluations, resulting in a 90% employee retention rate and improved employee performance. -
Volunteer CoordinatorNew Hanover County Department Of Aging Oct 2004 - Nov 2008Evaluate volunteer applications, interview candidates, and match them with appropriate roles based on their skills and interests, with a goal of ensuring that 90% of volunteers are matched with roles they enjoy and feel comfortable in.Provide orientation and training to volunteers to ensure they are equipped with the necessary knowledge and skills to perform their roles effectively, with a goal of achieving an average training satisfaction score of at least 8 out of 10.Establish and maintain relationships with community partners to promote volunteer opportunities and collaborations, with a goal of developing at least two new partnerships with local organizations within the first six months.
-
Behavioral Rehabilitation Technician/Group Home ManagerNew Horizon Concepts Nov 1998 - Nov 2008Utilized data tracking and analysis to monitor resident progress and identify areas for improvement, resulting in a 20% improvement in resident outcomes over a 12-month period.Conducted regular staff training sessions on topics such as de-escalation techniques and cultural competency, resulting in a 30% reduction in staff turnover and an increase in staff satisfaction.Supervised and trained a team of 8 direct care staff, achieving a 95% employee retention rate and an average satisfaction score of 9 out of 10 on annual employee surveys.
-
Weekend Meals On Wheels CoordinatorMeals On Wheels Council, Inc Feb 2005 - Jun 2008Developed and implemented a comprehensive volunteer management program, resulting in a 20% increase in volunteer engagement and a 15% increase in volunteer retention.Established and maintained relationships with key stakeholders, including donors, volunteers, and community partners, resulting in a 30% increase in community engagement and support.Collaborated with the Board of Directors to ensure organizational goals were aligned with the strategic vision and mission, resulting in a 100% alignment rate.
-
Program AssistantNew Hanover County Department Of Aging Oct 1998 - Nov 2002Assisted in the coordination and implementation of daily activities and programs for elderly residents, resulting in a 90% satisfaction rate among participants.Maintained accurate participant records and program attendance, ensuring data integrity and effective program evaluation.Collaborated with other staff members to identify program needs and develop new program ideas, resulting in a 15% increase in program offerings and a 10% increase in program attendance.
Mimi Palmer, M.Ed., Csm Skills
Program Management
Customer Service
Problem Solving
Program Coordination
Research
Counseling
Social Services
Training
Public Speaking
Published Author
Interviews
Employee Training
Mistress Of Ceremony
Spoken Word
Internet Radio
Microsoft Office
Conflict Resolution
Organization
Mental Health
Life Coaching
Psychotherapy
Leadership
Community Outreach
Fundraising
Leadership Development
Analysis
Public Relations
Recruiting
Organizational Development
Coaching
Human Resources
Management
Employee Relations
Team Building
Event Planning
Social Media
Social Networking
Staff Development
Policy
Mimi Palmer, M.Ed., Csm Education Details
-
Strayer UniversityAdult Education And Devleopment -
Shaw UniversityPsychology
Frequently Asked Questions about Mimi Palmer, M.Ed., Csm
What company does Mimi Palmer, M.Ed., Csm work for?
Mimi Palmer, M.Ed., Csm works for Queen Of Life Empowerment
What is Mimi Palmer, M.Ed., Csm's role at the current company?
Mimi Palmer, M.Ed., Csm's current role is CEO and Founder.
What is Mimi Palmer, M.Ed., Csm's email address?
Mimi Palmer, M.Ed., Csm's email address is ms****@****ail.com
What schools did Mimi Palmer, M.Ed., Csm attend?
Mimi Palmer, M.Ed., Csm attended Strayer University, Shaw University.
What are some of Mimi Palmer, M.Ed., Csm's interests?
Mimi Palmer, M.Ed., Csm has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.
What skills is Mimi Palmer, M.Ed., Csm known for?
Mimi Palmer, M.Ed., Csm has skills like Program Management, Customer Service, Problem Solving, Program Coordination, Research, Counseling, Social Services, Training, Public Speaking, Published Author, Interviews, Employee Training.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial