Miriam R. Email & Phone Number

United States

Internship will include: Implementing Salesforce solutions for a Non-Profit Organization by collaborating with 4 other individuals to help the organization with organizing data; maintaining data integrity; setting up reports and dashboards for the organization to readily access comprehensive data analytics and have a visual representation of data, and increasing members’ productivity and efficiency by automating repetitive tasks.Experience with:* Organizing client sessions, gathering requirements, and creating solution documentation* Configures data integration and automation, including alerts and process builder* Creates end-user training documentation and workshops to ensure understanding and user adoption of customizations* Automates tasks by employing email templates, alerts, process builders, and flows to satisfy business needs* Salesforce Security: continually maintains the structures of roles/profiles/permission sets/sharing settings* User Interface Customizations: lightens layouts and page layouts to aid user management * Participates in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem

• Consistently ensured the accurate processing of weekly payroll for a dynamic workforce exceeding 850 employees, maintaining optimal operational efficiency.• Demonstrated advanced competency in utilizing and interfacing with Hoyt's proprietary time attendance software, streamlining processes and resolving system-related issues promptly.• Vigilantly monitored and managed a vast array of time and attendance data entries, implementing regular audits to guarantee data integrity and minimize discrepancies.• Spearheaded the integration of new hires into the ADP payroll system, and adeptly modified payroll parameters such as tax classifications, withholdings, and number of dependents, ensuring alignment with legal and company standards.

• Oversee project management activities, serving as the primary liaison to ensure timely and efficient project execution.• Support management decision-making by ongoing project analysis, monitoring and evaluating monthly performance metrics.• Manage schedules for 3 leadership stakeholders, maintaining accuracy and providing consistent logistical support.• Regularly informed key stakeholders about production updates, financial impacts, and timelines by developing and distributing project performance and status reports.• Apply change management practices to identify and address potential roadblocks, fostering collaboration for effective outcomes.• Integrated Asana into workflows, elevating project tracking, collaboration, and proactive stakeholder communication.

• Led program and project governance efforts to ensure timely delivery and quality standards, achieving a 98% on-time completion rate.• Implemented process improvement strategies to enhance meeting space efficiency; oversaw inventory logistics, and strengthened interpersonal relationships with key external partners for collaborative success.• Used business analysis to evaluate key operational metrics ensuring alignment between team activities with the company's broader vision.• Boosted client satisfaction by 16% by refining program communication processes.• Facilitated quarterly meetings and captured detailed meeting minutes, emphasizing collaboration, understanding of scope and investments, and fostering participation from current and prospective congresses.

• Served as the dedicated EA and Office Manager for the EVP, ensuring smooth operations, optimal scheduling, and efficient administrative processes; managed the EVP's project plan and budget with a focus on project budgeting for events and administrative activities.• Spearheaded a high-profile Atlanta conference, enlisting notable figures like T.I., Michael K. Williams, and Michelle Alexander; owned project management activities for entire event, from planning to execution, on a $200,000 budget, drawing 450 attendees.• Coordinated major events and mitigation strategies, liaising closely with the EVP, sector-related Business Units, and other departments across the company to ensure seamless event execution.• Directed daily project documentation, emphasizing budgeting, reporting, and planning for both internal and external events, resulting in improved client retention.• Oversaw sensitive information and upheld data integrity, meticulously proofreading and editing transcriptions, formats, and graphical representations.

• Analyzed and revamped HR operations and business administration workflows, formulated SOPs, and developed automation tools, leading to improved quality checks and waste reduction; provided actionable recommendations to leadership for enhanced operational efficiency.• Improved recruitment practices, boosting match rates by 22% and reducing onboarding times by 17%, while streamlining HR communication processes, emphasizing total compensation plans and employment policies.• Enhanced staff attendance by 52% through data-driven accountability measures, reduced turnover by 10% via focused retention strategies, and bolstered inter-departmental coordination to expedite project-related communication.• Ensured seamless benefits coordination for 40+ staff between NY and DC offices, coupled with meticulous bi-weekly payroll adjustments.• Offered comprehensive support and project coordination to the Chief Operating Officer: calendar management, event coordination, and crafting crucial correspondences for board meetings and national events.

International Criminal Justice, Criminal Justice/Safety Studies

Associate'S Degree