Mimi Ruthstiver Email & Phone Number

- Supporting administrators, teachers, students, and families across the globe as they navigate online learning and technology in the classroom- Providing technical support and troubleshooting with users, via both ZenDesk and over the phone- Assisting administrators of districts with thousands of enrollments to roster their classes via CSV, ClassLink, and Clever- Engaging in weekly quality assurance testing session to confirm that all incoming updates of the product are working smoothly for our users

Pasadena, Ca

Used expert product knowledge to recommend the ideal book, crystal, or essential oil to fit a customer’s need.Maintained orderly jewelry & bookcase displays by frequently disinfecting, alphabetizing, & updating inventory counts.Ensured that all transactions, both in person & over-the-phone, are completed swiftly & accurately via point-of-sale knowledge & cash register skills.Balanced cash drawers & ensure independent contractors were paid the correct amount in a timely manner.

Pasadena, Ca

Provided a tailored customer experience for anyone who entered the store through active listening, expert product knowledge, & offering demos. Maintained an inviting atmosphere via frequent display creation, prompt clean-up, & making sure all products on display were fresh & tidy.Supported fellow Sales Associates during the frantic holiday season by ensuring no customer left without a free product sample, no spill left un-mopped, & all monetary transactions were completed quickly & accurately.

Greater Los Angeles Area

Researched settings, cultures, & subject matter for plays & playwrights to best immerse student actors and crew at Whittier College in the world of a given play, as well having designed visual components (Powerpoint presentations, info packets, & lobby boards) to summarize researched material for internal department usage & public audiences.Collaborated with up-and-coming playwright Dean Grosbard to flesh out and fact-check Grosbard’s one-person show, which debuted at the Son of Semele Solo Creation Festival in January 2019 and later played at the Asheville Fringe Festival.Served as the production dramaturg for Project Nongenue’s What You Will (or Twelfth Night) in December 2019 and worked closely with the community engagement director on audience outreach tactics.

Pasadena, California

Assisted with educational programming including student matinees, professional development workshops, & outreach for Relaxed Performances.Conducted dramaturgical research for & copy-edited production study guides.Provided administrative support to the Education department by preparing materials for events, maintaining a strong database of local educators & artistic programs, & reaching out to fellow non-profits about discounted show tickets.

Hollywood, Ca

Provided customer service, handled money, & operated a point-of-sale system in the merchandise department.Supported the creative director & photographers with a custom-made photo booth, built for weekly movie screenings at Hollywood Forever Cemetery, by ensuring that guests are respectful with set dressing & props.Nightly set-up & striking of merchandise & concessions tents, working in a quiet & timely manure to ensure patrons can watch their movie undisturbed.

Anaheim, California

Provided customer service to ensure guests have a smooth & positive theme park experience.High-pressure problem solving & quick thinking when rides go down by accommodating guestneeds with safety requirements.Prioritized guest accessibility needs while maintaining an efficient & fast-paced workenvironment.

Whittier, Ca

Served as the head photographer and graphic designer for the Whittier College campusnewspaper.Delegated photography-related tasks to staff photographers and the assistant photos editor.Used tools such as Adobe Photoshop and Canva to complete projects for each weekly paper.

Whittier, Ca

Researched eras, subject matter, and cultures for plays and playwrights in order to best immerse student actors in the world of a given play.Designed visual presentations of researched material for internal department usage and publicaudiences.Worked in groups to construct & paint sets for all Whittier College Theatre Departmentproductions.