Director, Digital Marketing Leader, Communications & Brand Management
Morristown, New Jersey, Us
Developed strategic initiatives for a new digital marketing department. Directed all marketing and communications for multiple brands. Supervised direct reports, numerous agencies, partnerships, sponsors, and vendors. Directed strategy and execution for 10+ company brands and franchise brands (Jersey Mike’s, Zaro’s, Juniors, Firehouse Subs, etc.), including design, brand consistency, store openings, field marketing, social media, email, loyalty, promotions, advertising, and rollouts (annual revenue $265+M). • Developed and managed 14 websites in 5 months; ongoing oversight of content and ADA compliance.• Increased social following by 145%; CRM database by 475%; web traffic by 250%; and worked cross-functionally to help grow catering sales by 25% over 36 months. • Led and managed large and complex projects: directed activities, partnerships, vendors, schedules, timelines, and meetings. • Tripled CTA web metrics working with SaaS partners, increased database by 11%, restaurants' online ratings by 28%, and grew loyalty by 22% over 12 months using social, advertising, email, push, and SMS channels.• Researched and negotiated a new Print on Demand / Digital Asset website and saved 20%+ in print costs; in addition to saving 25% with other various vendor contracts.• Developed and executed three company Operator’s Conferences. • Moderated & and hosted panels, town halls, and leadership meetings, and participated in trade conferences.