Min Han Email & Phone Number

Shanghai

Shanghai City, China

1. Standardizing and optimizing business processes across China2. Initiating and monitoring branch related KPIs

Shanghai City, China

1.In charge of Shanghai branch daily operation, including Customer Service, Operation & Documentation, and procurement of Intra-Asia ocean freight and local suppliers;2.Preparing the managemen report and developing strategies; 3.Managing teams to achieve the defined KPI; 4.Hiring and training new team members;

Shanghai City, China

1.Managing and motivating operation job costing team to achieve defined KPIs;2.Keeping optimizing the process to improve team productivities; 3.Measuring team's performance and balancing the workload of ocean and air operation team;4.Coaching and training the team;

Shanghai City, China

1.Evaluating and defining customers’ addressable spending and internal contribution margin; Planning and defining internal strategy and budget with KAM’s in other area. 2.Maintaining and developing business through various projects, initiatives and biddings. 3.Defining and implementing process of new business; Keeping optimizing existing process and procedure to increase productivities or lower cost. 4.Leading teams of total 16 indirect reports to manage daily operation across Asia Area; Acting as focal contact of point for both operation escalation and development issues. 5.Regular audit to ensure service compliance. 6.Interimly in charge of China new client implementation (Feb 2008 - Jun 2010) Aug 2005 - Jun 2006 Hongkong Jun 2006 - Feb 2008 Shenzhen Feb 2008 - Mar 2013 Shanghai

Shanghai City, China

1.Customer service for North Europe and UK clients; 2.Branch E-Label super user;3.Operation system support for asia area;

Qingdao

1) Document preparation for import/export vessel;2) Arranging clearance for import/export vessel;

Master Of Business Administration (Mba), Business Administration And Management, General

Part-time MBA

Bachelor Of Laws (Llb), Maritime Law Enforcement