1 . Designing and creating visual materials.2 . Preparing files for printing.3 . Collaborating with clients or internal teams.4 . Selecting and sourcing printing materials.5 . Quality control and proofing.

1 . Providing initial diagnosis and resolution of technical issues related to the ERP system. This involves analyzing problems reported by end-users and finding solutions or escalating them to higher support tiers if necessary.2 . Logging and tracking support tickets using a ticketing system or helpdesk software. The L1 support specialist ensures that all reported issues are appropriately documented and addressed within defined service level agreements (SLAs).3 . Escalating more complex issues that cannot be resolved at the L1 level to higher-level support teams, such as L2 support .

1 . Interface with clients and gain understanding of their business requirements/processes through regular meetings and discussions.2 . Preform system configuration, implementation and data migration.3 . Provide detailed knowledge of industry best practices.4 . Manage or participate in SAP Business One implementations.

1 . Managing the migration of data from legacy systems to the new ERP platform. Ensuring data integrity and accuracy during the transfer process.2 . Developing and delivering training programs to educate end-users about the ERP system's features and functionalities. Assisting in change management efforts to ensure smooth adoption of the new system.3 . Providing post-implementation support and assistance to end-users, resolving any issues that may arise after the system goes live.