Mina Amin Ezzat

Mina Amin Ezzat Email and Phone Number

Network Quality Assurance Expert | Manager@Orange | Project Management | E2E Customer Exeperience @ Orange Egypt
giza, giza, egypt
Mina Amin Ezzat's Location
Cairo, Egypt, Egypt
About Mina Amin Ezzat

With over 17 years of experience in the telecommunication field, I am a Sr. Supervisor and Team Manager at Orange, where I lead a team of 7 engineers and manage the quality of service and complaint handling Complaints for Both voice and data networks. I am also a network quality assurance expert, with a strong knowledge of various equipment, interfaces, and technologies, such as ALU, Huawei, Nokia, Moto, 2G, 3G, and 4G.As a team manager, I am responsible for the workflow, coaching, and mentoring of my team members, as well as the vendor management and business development. I have successfully handled technical complaints from VIP and NTRA customers, and implemented solutions for network design, optimization, and coverage for individuals and Business solutions. I have also been the project owner for the national roaming project and the social media complaints technical support engineer. I am passionate about delivering the best voice and data services within all cross-functional entities, for our customers, and enhancing the customer experience and satisfaction.

Mina Amin Ezzat's Current Company Details
Orange Egypt

Orange Egypt

View
Network Quality Assurance Expert | Manager@Orange | Project Management | E2E Customer Exeperience
giza, giza, egypt
Website:
orange.eg
Employees:
4379
Mina Amin Ezzat Work Experience Details
  • Orange Egypt
    Manager, Quality Assurance And Complaint Handling
    Orange Egypt Nov 2023 - Present
    Cairo, Egypt
  • Orange
    Sr. Supervisor, Quality Of Service And Complaint Handling Engineer
    Orange Sep 2018 - Nov 2023
    Cairo, Egypt
  • Orange
    Sr. Supervisor Quality Of Service And Complaint Handling Engineer
    Orange Jul 2018 - Nov 2023
    Cairo Governorate, Egypt
  • Mobinil - Ft Group
    Quality Of Service And Complaint Handling Sr. Engineer
    Mobinil - Ft Group Aug 2008 - Jan 2013
    Cairo, Egypt
  • Mobinil
    Bss Maintenance Engineer
    Mobinil May 2007 - Aug 2008
  • Egypt And Middle East Eme
    Technical And Planning Engineer
    Egypt And Middle East Eme Aug 2006 - Apr 2007
    Egypt

Frequently Asked Questions about Mina Amin Ezzat

What company does Mina Amin Ezzat work for?

Mina Amin Ezzat works for Orange Egypt

What is Mina Amin Ezzat's role at the current company?

Mina Amin Ezzat's current role is Network Quality Assurance Expert | Manager@Orange | Project Management | E2E Customer Exeperience.

Who are Mina Amin Ezzat's colleagues?

Mina Amin Ezzat's colleagues are Hazem Haytham, Mohamed Hammam, Malak Wael, Eslam Hisham, Kyrollos Nabil, Sally Sultan, Mostafa Elshafie.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.