Welcomed guests and escorted them to their tables, assisted with finding a suitable seating arrangement based on their preferences and the restaurant’s availability.Coordinated with servers and the kitchen staff to ensure they are aware of the new arrivals and any special occasions such as birthdays, anniversaries, celebrations.Responded to guest inquiries regarding the menu, restaurant policies, wait times, dress code, special offers.Handled guest complaints with professionalism and empathy.Maintained the reception, cleaned the menus, stocked the necessary supplies.Conducted cover analysis to track guest flow and dining trends.Regularly counted all menus to ensure accuracy and completeness.Gotten familiar with all the VIP’S, Investors and regulars.

Launched a small beauty brandDeveloped marketing strategies, influencer partnerships Successfully grew organic followersCreated viral Tik Tok videos, achieving views from 179.000 to 2.8 million

Proven to be the fastest and most effective out of the team of 30 people.

Got promoted as head hostess and reservation agent after 2 weeks.In charge of the hostess team. Contributed to a positive work environment.Managed the reservations and table allocations.Point of contact for guest concerns and special requests.