Accomplishments:• Facilitated adoption of AI technologies/tools that automated tasks and reduced manual workloads by 40% whilst enhancing efficiency and productivity.• Optimized ERP systems to attain a 25% increase in productivity. Streamlined processes, improved data accuracy, and empowered real-time decision making.Responsibilities:• Presiding over day-to-day IT operations, administering network, security, ERP, AI, virtual streaming, and cloud migration initiatives to align with organizational objectives and drive innovation.• Enforcing strong security measures for safeguarding company assets and data integrity.• Successfully managed key project of moving IT Infrastructure from on-premise to cloud, which aided in streamline operations, enhancing security, scalability, and accessibility while reducing operational costs, ultimately resulting in greater success for the company.• Maintain a strong cybersecurity posture, achieving zero major incidents by proactively identifying and addressing security vulnerabilities and conducting regular risk assessments.• Proficient in network management, cybersecurity, cloud platforms (AWS, Azure, Google Cloud), AI, ERP systems, virtualization, and project management, ensuring effective oversight and implementation of IT initiatives.

Accomplishments:• Successfully developed and implemented cybersecurity protocols to safeguard company assets, mitigate risks, and ensure compliance with industry standards and regulations. • Steered a culture of continuous improvement and quality, leveraged evolving new technologies and processes to enhance security capabilities and implement improvements.Responsibilities:• Spearheaded multiple projects throughout the project lifecycles, employed PMI standards to effectively manage resources, conflicting priorities, deliverables, schedules as well as cost.• Headed a dynamic team of IT professionals, overseeing their day-to-day activities and providing guidance and support to ensure project success and team cohesion.• Designed and implemented network infrastructure upgrades, resulting in improved performance, reliability, and scalability to support company operations.• Provided technical guidance and mentorship to team members, fostering their professional growth, and enhancing their skills development to meet evolving business needs.• Assisted in the evaluation and selection of IT vendors and solutions, conducting thorough assessments to ensure alignment with company goals, technical requirements, and budget constraints.

Responsibilities:• Led multiple projects from initiation to completion, ensured adherence to timelines, quality standards, and budgetary constraints.• Spearheaded initiatives including network infrastructure upgrades and cybersecurity protocol implementations, resulting in heightened system performance and fortified security measures to safeguard company assets.• Worked diligently to deliver projects within allocated budgets, employing cost-effective strategies and resource optimization techniques to maximize project efficiency and value.

- Acting as an outsource IT Support for a multinational company (Gras Savoy (currently named Wills Watson Tower)- Support Servers ( Domain Server , File Server ,Backup System , Firewall , Antivirus Server ) - Users Support as Help Desk