Oversaw the strategic coordination of international air and ocean shipments from Europe and Asia, along with cross-border shipments from the USA to Canada, ensuring seamless operations, full compliance with customs regulations, and timely delivery of goods to customersManaged HTS classification, country of origin determination, and valuation processes for all products, ensuring strict adherence to global trade regulations and minimizing risks in international tradeLeveraged advanced Excel skills to automate and optimize the monitoring of logistics operations, sales activities, and Key Performance Indicators (KPIs). Designed and implemented complex models to track inventory, enhance shipping route efficiency, and closely monitor on-time delivery and lead times, driving operational excellencePartnered with suppliers, freight forwarders, and customs brokers to proactively resolve any discrepancies or delays in the shipping process, ensuring a resilient and uninterrupted supply chainApplied advanced analytics using Excel, Power BI to extract insights from sales data, generating comprehensive reports that supported precise forecasting of future sales and informed strategic decision-making across the organization

Coordinated end-to-end domestic and international export shipment operations, overseeing order, inventory, and delivery management to guarantee timely customer delivery and optimize routing.Collaborated with logistics vendors, sales, management, and plant operations to update and align freight programs with current pricing levels, procedures, and routing.Monitored inventory levels regularly, collaborating with the procurement team to maintain adequate in-house stock of parts and materials, avoiding shortages.Published weekly status reports on open and shipped orders, proactively addressing any issues to maintain smooth logistics operations.

Assisted in scheduling and coordinating shipments, ensuring timely pickups and deliveries.Prepared and maintained accurate transportation documentation, including bills of lading and invoices.Supported the resolution of transportation issues, including handling damage claims and resolving invoice discrepancies.Maintained regular communication with customers and sales representatives, providing updates on shipment status.

Developed and maintained costing models to evaluate and optimize shipping expenses across various transportation modes, including Truckload, LTL, Ocean, Air, and Parcel.Quoted rate requests for FCL, LCL,  air and ocean shipments while managing international freight rate databases to support import shipmentsPrepared and verified all required documentation for customs clearance, including certificates of origin, commercial invoices, and bills of lading, to facilitate smooth and timely import/export activitiesAnalyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations

Prepared and managed international shipping documentation, ensuring compliance with customs regulations and customer requirements.Monitored shipment status, provided real-time updates to all parties, and resolved delivery issues to maintain customer satisfaction.Partnered with accounting to resolve invoicing and accounts receivable issues, ensuring timely payments and smooth financial operations.Communicated proactively with customers, suppliers, and internal teams to ensure seamless logistics processes and resolve any emerging issues.