Mina Ivanova Email & Phone Number

Chevy Chase, Maryland, Us

Boston, Ma, Us

Lead a strategic initiative towards the adoption of BaaS (Banking as a Service) solutions.• Developed and rolled out a business plan for an innovative ERP integration channel. Refocused product strategy to align with Large Corp, Mid Corp, Small Business segments.• Managed relationship with Fintech partner, including joint Go-to-Market initiatives and client engagement model, contract renewal, product development roadmap, to implement incremental functionality onto the existing offering and position product for revenue growth.• Collaborated with Risk, Legal, Compliance, and Information Security to ensure regulatory requirements are met while product remains competitive. • Led projects related to voice-of-the-client, surveys, focus groups to ensure current state and strategy are in line with client expectations and market demand. • Analyzed market trends and economics to recommend new strategic partnerships that set the Bank ahead of competitors and align with revenue objectives.

Boston, Ma, Us

Led commercial online banking conversion. Managed all aspects of product implementation by overseeing multi-functional teams from product conception to launch. Managed post implementation support. • Prioritized objectives with vendors, internal teams, and Senior Management to deliver an end-state commercial digital platform.• Developed end-to-end test scripts and scenarios. Oversaw acceptance and regression testing in pre-production and production to confirm no interruption in service.• Collaborated with programmers, technical support engineers and testers to resolve technical issues. • Provided on-site product installations and technical support to bank personnel and high value customers to ensure smooth transition to the new solution. • Developed and monitored performance metrics to ensure new software release was delivered on time and within budget.• Developed and published operational procedures, client user guides, internal training materials. Periodically reviewed product policies for accuracy and compliance to manage risk exposure.

Instrumental in establishing a Cash Management department. Actively participated, as a quality assurance analyst, in three core software conversions.• Defined the Cash Management product suite, with Senior Management, to in alignment with competitors and client demand to meet set forth revenue objectives. • Defined key technical requirements and performed vendor selection to scale for growth.• Held presentations and training sessions for Sales and Operational personnel to ensure they are well positioned to meet new client needs. • Conducted in-debt regression and acceptance testing in conjunction with developers and software engineers, to establish flawless migration into a single end-state environment. • Collaborated with business analysts on data migration and validation to provide timely release of new product. • Provided on-site and web-based product installations and technical support to bank personnel and customers to ensure smooth transition to the new solution. • Managed customer tracking and sales database. Analyzed and present metrics to Senior Management.

Associate'S Degree, Commercial Lending

Bachelor'S Degree, Tourism And Travel Services Management

Education record