Mina Stojanović Email & Phone Number

Belgrade, Serbia

- Responsible for conducting successful outreach campaigns to media outlets in order to get branded coverage and links to the website;- Conducting thorough research on publications; - Identifying appropriate leads (journalists, bloggers, influencers) in relevant positions to publish stories/share our content;- Pitching content to leads to get coverage and links, via email;- Writing press releases and content summaries to be used for outreach;

Belgrade

-Communicating with client base and providing assistance via phone, chat and email.-Updating and editing of captain's profiles and listings according to the captain's requirements as well as the company guidelines in order to help optimize the profile-Handling complaints and navigating any escalations that may occur on a daily basis- Holding trainings and creating presentations for the Customer Support team with regards to the different features and improvement of various procedures- Assisting the Product team by providing them with relevant feedback with regards to the functionality of the features present on the website; ProvidingUI/UX refactoring suggestions in accordance with the feedback received from the client base- Processing cancellations and refunds according to company policies- Handling Braintree/Paypal disputes and escalations- Writing SOPs and instructions for admins on new features on the website and the app- Executing initiatives on the team and cross-team level for projects; Advanced user of admin tools on the website

Belgrade

-Fully support company’s PR strategy and execute it in different phases-Communicate and build relationships with current or prospect clients-Effectively utilize company’s social media and website-Create and distribute press releases-Assist in administrative duties-Build and update media lists and databases-Schedule, coordinate and attend various events

Belgrade

-Reading press releases-Researching articles-Establishing and maintaining contacts-Interviewing sources-Writing, editing, and submitting copy-Attending events-Proofreading-Verifying statements and facts-Liaising with editors, sub–editors, designers and photographers

Serbia

-Fully support company’s PR strategy-Getting to know corporate social responsibility-Assist in administrative duties-Build and update media lists and databases

Belgrade

-Generating ideas for stories-Researching, verifying and collating evidence and information to support a story using relevant information sources such as the internet, archives, databases, etc.-Using portable digital recorder to record material-Producing complete packages for broadcast-Preparing and presenting material 'on air' for pre-recorded pieces-Identifying potential interviewees, briefing them, preparing interview questions and conducting both live and recorded interviews-Preparing timings for each news item and monitoring these during broadcast- Attending events

Serbia

- Researching a subject and story;- Writing and editing news stories and features in the publication’s house style;- Ensuring work is well written, accurate and submitted to deadline;- Conducting interviews, either in person, over the phone or via email;- Attending seminars, conferences and fairs (some magazine publishers hold exhibitions and events to allow advertisers to meet their readership);- Generating ideas for articles;- Sourcing images to accompany written pieces;- Meeting with colleagues to plan the content of the issue and the character of the publication;- Keeping up to date with trends and developments relating to the magazine’s subject matter.

Master'S Degree, Faculty Of Political Science -Cultural Studies

Bachelor'S Degree, Faculty Of Political Science - Journalism