Mina M. Email & Phone Number

Langley, Bc, Ca

Maple Ridge, British Columbia, Canada

•Assisting Sales manager in managing categories in Europe and North America.•Understanding customers' needs and identifying sales opportunities.•Close sales with qualified leads to generate new business and ensure the client’s needs are met.•Following up on leads and answering potential customers' questions and sending additional information such as quotes, data sheets, certifications.•Encouraging potential clients to buy premium products and close the best possible deal.•Closing sales and achieving sales targets.•Staying informed about competing products and services.•Building customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using E-one Moli Energy Canada products again.•Using CRM software to maintain a database of current information on new sales opportunities as well as existing customers.•Entering orders into SAP and ensure data accuracy.•Supervising and leading two Junior Inside Sales Representatives.•Coordinating shipments and freight forwarders information with factory in Taiwan and ensure on time delivery.•Assisting Finance and Logistics team constantly and make sure targets are met.

Richmond, British Columbia, Canada

•Managed shipment flow into two Distribution Centers and two Logistics Hubs on a daily basis to ensure on time delivery of goods from suppliers.•Replenished stock level for different products for Canadian Prairies on a regular basis•Forecasted and plan for upcoming promotions and events and analyze the impact on product demand to alter stock levels as needed to maintain 100% on-time delivery to customers.•Submitted purchase orders and pre-load PO’s with different suppliers.•Recorded all purchase orders in KPI and keep track of deliveries issues in order to manage vendors consistently and monitor Vendor Service Levels weekly.•Reviewed Lead Times with supply chain stakeholders and advise on updates/modifications as needed for creating an effective replenishment strategy and assisting suppliers to meet the VSL goal.•Followed up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts.•Ordered required Floor Models for fifty stores and manage new stores opening across Western Canada.•Created transfers between warehouses and stores to replenish Cash and Carry stock.•Communicated as required to ensure effective relationships with other departments and vendor partners.•Coordinated and manage reverse product flow throughout the company to ensure proper execution of the RTV process.•Collaborated with Account Payable Coordinators for resolving invoices discrepancy and work with vendors on RMA/Credit requests.

•Updated the online product catalogue and Trail website content – for multiple divisions and locations.•Worked with manufactures/distributors to collect brand information, product data and images and update catalogue with this information in a timely manner.•Reviewed information and product data provided for accuracy and relevance.•Entered data and maintenance of the online catalogue.•Reviewed internal and external clients’ inquiries, categorize them and address online catalogue issues.•Worked closely with purchasing, merchandising and marketing department on upcoming events and updated the online flyers.

Course, Purchasing

Course, Inventory Planning And Control

Course, Operations Management

Bachelor'S Degree - Canadian Equivalency By Wes: Bachelor Of Science (Four Years) Degree, Computer Software Engineering