Mina Rofaiel

Mina Rofaiel Email and Phone Number

Senior Airline Fullfilment @ Wejhah for travel and tourism
Mina Rofaiel's Location
Giza, Al Jizah, Egypt, Egypt
About Mina Rofaiel

Self-oriented, motivated Document Controller equipped with highly effective technicaland soft skills such as data entry,administrative skills, and report writing, in addition tohaving deep knowledge of sociology and employment skills. Have effectivecommunication, negotiation, and organizational skills. Seeking a stable, challenging, andrewarding administrative position where my diverse skills and knowledge would beutilized and expanded while becoming a great asset to the employer and growingprofessionally and personally.

Mina Rofaiel's Current Company Details
Wejhah for travel and tourism

Wejhah For Travel And Tourism

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Senior Airline Fullfilment
Mina Rofaiel Work Experience Details
  • Wejhah For Travel And Tourism
    Senior Fulfillment
    Wejhah For Travel And Tourism Dec 2024 - Present
    السعودية
  • Wonder Travel
    Travel Consultant
    Wonder Travel Nov 2023 - Present
    القاهرة مصر
  • Danat Travel
    Senior Travel Consultant
    Danat Travel Jun 2023 - Sep 2023
    الكويت
    Senior Travel Consultant
  • Orascom Construction Plc
    Document Control Specialist
    Orascom Construction Plc Jan 2021 - Jul 2023
    الجيزة مصر
    J.V.Besix-Orascom Company | January ,2021 - PresentCreate all documents for Mechanical and Electrical Power department ( panelschedule, mugger sheet, overtime, permission, leave request, bonus, and deduction).Copy, scan and store documents.Check for accuracy and edit files, like contracts.Use all Orascom systems such as (Portal, SDMS, ONSITE, AUTOCAD).Review and update technical documents (e.g. manuals and workflows).Distribute project-related copies to internal… Show more J.V.Besix-Orascom Company | January ,2021 - PresentCreate all documents for Mechanical and Electrical Power department ( panelschedule, mugger sheet, overtime, permission, leave request, bonus, and deduction).Copy, scan and store documents.Check for accuracy and edit files, like contracts.Use all Orascom systems such as (Portal, SDMS, ONSITE, AUTOCAD).Review and update technical documents (e.g. manuals and workflows).Distribute project-related copies to internal teams.File documents in physical and digital records.Create templates for future use.Retrieve files as requested by employees and clients.Manage the flow of documentation within the organization.Maintain confidentiality around sensitive information and terms of agreement.Prepare ad-hoc reports on projects as needed. Show less
  • Egyptair
    Airline Customer Service Agent
    Egyptair Jul 2020 - Dec 2020
    القاهرة مصر
    Present perfect service to all customers’ type via calls.Help customers to make reservation for their airline tickets.Achieve High Key Performance Indicators (KPIs) every month 100% .Follow up with customers after reservation to achieve excellent Evaluation 10/10.Manage large amounts on incoming phone calls.Handle customer complaints; provide appropriate solutions within the time limits.Build sustainable relationships and trust with customer accounts through open… Show more Present perfect service to all customers’ type via calls.Help customers to make reservation for their airline tickets.Achieve High Key Performance Indicators (KPIs) every month 100% .Follow up with customers after reservation to achieve excellent Evaluation 10/10.Manage large amounts on incoming phone calls.Handle customer complaints; provide appropriate solutions within the time limits.Build sustainable relationships and trust with customer accounts through open andinteractive communication. Show less
  • Flyin.Com
    Travel Sales Consultant
    Flyin.Com Oct 2018 - Jun 2020
    القاهرة مصرPresent perfect service to all customers’ type via calls.Help customers to make reservation for their airline tickets.Achieve High Key Performance Indicators (KPIs) every month 100% .Follow up with customers after reservation to achieve excellent Evaluation 10/10.Manage large amounts on incoming phone calls.Handle customer complaints; provide appropriate solutions within the time limits.Build sustainable relationships and trust with customer accounts… Show more القاهرة مصرPresent perfect service to all customers’ type via calls.Help customers to make reservation for their airline tickets.Achieve High Key Performance Indicators (KPIs) every month 100% .Follow up with customers after reservation to achieve excellent Evaluation 10/10.Manage large amounts on incoming phone calls.Handle customer complaints; provide appropriate solutions within the time limits.Build sustainable relationships and trust with customer accounts through open andinteractive communication. Show less
  • Bojv  Orascom And Besix
    Time Keeper
    Bojv Orascom And Besix Sep 2016 - Aug 2018
    القاهرة مصر
    Maintain an accurate record of labor hours worked by each employee on each job site.Payroll administration, including tracking employee hours and pay rates, calculatingovertime pay.Calculate time cards based on work orders, including start and end times, breaks, andlunch hours.Report any timekeeping irregularities to supervisors for further investigation.Record timekeeping data on spreadsheets or other computer software programs.Monitor time cards for accuracy and… Show more Maintain an accurate record of labor hours worked by each employee on each job site.Payroll administration, including tracking employee hours and pay rates, calculatingovertime pay.Calculate time cards based on work orders, including start and end times, breaks, andlunch hours.Report any timekeeping irregularities to supervisors for further investigation.Record timekeeping data on spreadsheets or other computer software programs.Monitor time cards for accuracy and making any necessary adjustments. Show less
  • Baron Palace Sahl Hashesh Hotel
    Captain Waiter
    Baron Palace Sahl Hashesh Hotel May 2015 - Jul 2016
    البحر الاحمر الغردقة مصر
    Greet and escort customers to their tablesPresent menu and provide detailed information when askedTake customer orders and delivering food and beverages.Provide excellent wait service to ensure satisfaction.Make menu recommendations, answering questions and sharing additionalinformation with restaurant patrons.
  • Sofitel Taba Hotel
    Room Service Waiter
    Sofitel Taba Hotel Apr 2013 - Apr 2015
    جنوب سيناء طابا مصر
    Greet guests and taking drink and food orders.Stay attentive to the needs of guests in the dining area.Deliver food from the kitchen to the guests.Ensure the food order is made correctly by kitchen staff and looks presentable forguests.Follow health code standards with regards to the handling of food.Perform shift duties like delivering racks of cups to the service station, rollingsilverware, pre-bussing tables, wiping tables and removing debris and more.

Mina Rofaiel Education Details

Frequently Asked Questions about Mina Rofaiel

What company does Mina Rofaiel work for?

Mina Rofaiel works for Wejhah For Travel And Tourism

What is Mina Rofaiel's role at the current company?

Mina Rofaiel's current role is Senior Airline Fullfilment.

What schools did Mina Rofaiel attend?

Mina Rofaiel attended Alexandria University, Alexandria University, Alexandria University, Alexandria University.

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