- Monitored lounge inventory and placed orders to keep stock levels and databases updated.- Prepared weekly employee work schedules for team members.- Monitored food preparation, production and plating for quality control.

- Greeted, offered assistance, answered questions, registered and checked in guests upon arrival.- Restocked supplies and placed purchase orders to maintain adequate stock levels.- Produced high-quality documents and spreadsheets for internal needs.- Maintained transaction security by verifying payment cards against identification.- Prepared weekly employee work schedules for team members.

- Handled customer’s inquiries regarding Mobile services & Mobile Internet, (Both Arabic and English calls).- Answered average of 50 calls and emails per day, addressing customer inquiries and solving problems.- Assisted in training new employees, supported in the floor, helped new agents and provided information.- Nominated for a technical support position.