As a Quality Assurance Tester , I ensure the quality and functionality of the school's software and hardware systems. With over 5 years of experience in the IT field, I have developed expertise in quality assurance testing, test design, and troubleshooting. I have also gained valuable management skills from my previous role as an IT Manager at Mr.joe, where I oversaw the IT infrastructure and security of a small business. I am passionate about delivering reliable and user-friendly IT solutions that enhance the learning and teaching experience of the school's students and staff. I am always eager to learn new technologies and improve my skills to keep up with the changing IT landscape.