Yihan Chen Email & Phone Number

Taipei City, Taiwan

Redesigned the user experience for a ride-hailing app, focusing on intuitive navigation and seamless booking.

Taipei City, Taiwan

Designed a mobile app to help users quickly find and book the perfect wedding musicians.

Taipei City, Taiwan

Drove impactful results through data-driven decision making, dedicated to creating exceptional user-centric experiences and effective cross-functional collaboration.#Team : Personal Investment Product Team (15+ members)𝐔𝐬𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲• Launched over 10 new features.• Conducted A/B tests for subscription plans and trigger limits.• Boosted user engagement by personalizing push notifications, increasing CTR from 2% to 10%• Drove 11K new downloads through Cross-Promotion strategies across 6 apps.𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐌𝐚𝐤𝐢𝐧𝐠Proficiency in data metrics, third-party tools and transforming raw data into actionable intelligence:• Weekly, consolidated metrics, analyzed changes, devised solutions, and presented at team meetings.• Established a Product Metric Analysis Framework integrated into PM department training.𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧• Led cross-department collaboration, enabling the company's First Proprietary Data Tracking System.• Recognized with "Individual MVP Award H1 2022" for effective communication and harmonious project delivery. (voted on by 20+ team members).

Taipei, Taipei City, Taiwan

Spearheaded a team of 3 to develop a user-centric Product Metric Dashboard and was recognized with two Best User Success Team awards in subsequent quarters.#Team : Internal Operational Team (4 members)𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩• Led a team of 3 to develop and maintain a comprehensive Product Metric Dashboard, enabling data-driven decision making.• Enhanced team alignment and growth through quarterly reviews, 360 evaluations, and OKR setting.• Established high-priority goals aligned with the organization's vision, coordinating resources and ensuring harmonious operations.𝐔𝐬𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬Our team’s dedication to user-centric solutions has been recognized by:• honored with " the Best User Success Team Award #1 " in Q1 2021• honored with " the Best User Success Team Award #2 " in Q2 2021*voted on by 7-9 leaders and the COO.

Taipei City, Taiwan

Demonstrated adaptability in high-pressure, fast-paced environments by initiating tasks from scratch, showcasing a growth mindset in problem-solving, proactivity, self-learning, and cross-department collaboration.#Team : Internal Operational Team (2 members)𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐢𝐧𝐝𝐬𝐞𝐭 & 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲• Pioneered an internal Product Metric Tableau Dashboard, integrating data from multiple sources, adopted by 8 teams and 20+ products, saving 20-30 hrs/week.• Self-taught Tableau proficiency to design and deliver impactful data visualizations for the final Product Metric Dashboard.• Managed end-to-end projects from ideation to launch, delivering a Product Metric Dashboard from scratch within 8 months, coordinating resources and stakeholders under high pressure.𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 & 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧• Delivered weekly product metric reports to management, enabling effective tracking of trends and data-driven discussions.• Calculated quarterly operational data, including project performance, cost-profit, and manpower allocation, providing organized insights to the COO..

Taipei City, Taiwan

Taipei City, Taiwan

• B2B Channel Development and Maintenance (Marriott Hotels & Resorts, Taiwan Ministry of Foreign Affairs), and Large-Scale Custom Order Negotiations (Yahoo, Acer, Gigabyte)• B2C Brand Promotion and Sales, Domestic and International Design Participation (Creative Expo Taiwan, World Design Capital Taipei)

Taipei City, Taiwan

Taipei City, Taiwan

Conducted financial audits and analyzed accounting data to ensure accuracy and compliance, resulting in a more transparent financial reporting process.

Bachelor'S Degree, Finance And Financial Management Services

Accounting And Business/Management

Exchange Student

Education record