Minaz Afreen Email & Phone Number

Florida, United States

Florida, United States

South Bend, Indiana, United States

• Establishing a deep understanding of customer base and proactively identifying opportunities for product changes/experiments based on data analysis.
• Using SQL to develop data pipelines, write complex queries, and perform analysis.
• Develop dashboards using Tableau and SQL to define and monitor key performance indicators which helped in taking critical business decisions.
• Collaborated with process owners and stakeholders to gather business requirements and translated high level requirements into different deliverables such as functional requirement specifications, use cases and user.
• Implemented Agile for different teams: in depth knowledge of agile process and principles.
• Leading QA by writing, testing and debugging program and script; implementing test scripts and procedure.

Noida Area, India

• Defined and supported implementation of business rules for cleansing and standardizing data updates and storage in structured data warehouses; Handled multiple project in Agile and Waterfall implementation.
• Conducted client workshop to gather business requirement and fostered collaboration with cross functional teams.
• Created Python scripts to clean and transform the incoming CSV data using Pandas and NumPy.
• Automated data extraction and preprocessing using Python; performed ad-hoc analysis to generate project insights.
• Created interactive dashboard for daily status reports for ongoing tasks and overall deliverables using Tableau action filter, parameters to highlight findings to client, achieved 15% reduction in project delays.
• Established integration with multiple sources such as SCCM, Citrix, VMware; Extracted, transformed and normalized inventory report using MS Excel to recommend clear strategy in the face of ambiguity.

New Delhi Area, India

• Worked on Modules of Service Now like Incident Management, Change Management, Service Catalog, and few other custom applications.
• Designed, automated and customizable dashboard to simplify business reporting.
• Worked with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow.

Master'S Degree, Management Information Systems, General, 3.8

Spring 2019 System Design and Analysis| Social Network Analytics|Enterprise Model|Predictive Analytics| Management of IT Projects Fall.

Bachelor'S Degree, Computer Science

Activities and Responsibilities : 1. Member of Computer Society of India. 2. Player : Women Volleyball Team