Minaz Afreen Email & Phone Number

Florida, United States

Florida, United States

South Bend, Indiana, United States

• Establishing a deep understanding of customer base and proactively identifying opportunities for product changes/experiments based on data analysis.• Using SQL to develop data pipelines, write complex queries, and perform analysis.• Develop dashboards using Tableau and SQL to define and monitor key performance indicators which helped in taking critical business decisions.• Collaborated with process owners and stakeholders to gather business requirements and translated high level requirements into different deliverables such as functional requirement specifications, use cases and user stories.• Implemented Agile for different teams: in depth knowledge of agile process and principles.• Leading QA by writing, testing and debugging program and script; implementing test scripts and procedure.• Created and maintained a project plan by prioritizing the backlog for timely execution and delivery of new product implementations and features; reduced the risk of scope creep by building efficient product roadmap.• Coordinated daily scrum meetings with the development team to discuss progress, bugs and improvements

Noida Area, India

• Defined and supported implementation of business rules for cleansing and standardizing data updates and storage in structured data warehouses; Handled multiple project in Agile and Waterfall implementation.• Conducted client workshop to gather business requirement and fostered collaboration with cross functional teams.• Created Python scripts to clean and transform the incoming CSV data using Pandas and NumPy.• Automated data extraction and preprocessing using Python; performed ad-hoc analysis to generate project insights.• Created interactive dashboard for daily status reports for ongoing tasks and overall deliverables using Tableau action filter, parameters to highlight findings to client, achieved 15% reduction in project delays.• Established integration with multiple sources such as SCCM, Citrix, VMware; Extracted, transformed and normalized inventory report using MS Excel to recommend clear strategy in the face of ambiguity.

New Delhi Area, India

• Worked on Modules of Service Now like Incident Management, Change Management, Service Catalog, and few other custom applications.• Designed, automated and customizable dashboard to simplify business reporting.• Worked with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow.

Master'S Degree, Management Information Systems, General, 3.8

Spring 2019 System Design and Analysis| Social Network Analytics|Enterprise Model|Predictive Analytics| Management of IT Projects Fall.

Bachelor'S Degree, Computer Science

Activities and Responsibilities : 1. Member of Computer Society of India. 2. Player : Women Volleyball Team