✨Miña Grayer✨ ✨ Email & Phone Number

Saint Paul, Mn, Us

-Drove new business growth through prospecting and cold calling, resulting in a pipeline increase of 80% year-over-year-Managed a portfolio of 5 key accounts, consistently exceeding sales targets by an average of 30%.-Served as the main point of contact for all client inquiries and issue resolution.-Spearheaded quarterly business reviews with key stakeholders to assess performance metrics against goals.-Developed customized account plans for each client, outlining objectives… Show more -Drove new business growth through prospecting and cold calling, resulting in a pipeline increase of 80% year-over-year-Managed a portfolio of 5 key accounts, consistently exceeding sales targets by an average of 30%.-Served as the main point of contact for all client inquiries and issue resolution.-Spearheaded quarterly business reviews with key stakeholders to assess performance metrics against goals.-Developed customized account plans for each client, outlining objectives, strategies, and action steps to drive success.-Cultivated relationships with key decision-makers at client organizations through networking events and industry conferences.-Building and sustaining Provider relationships to ensure providers’ and organizational growth.-Conducting quarterly meetings, emails, calls, and or check-ins with provider account to discuss performance, address concerns, and understanding their evolving needs.-Assisting in the negotiation process of provider network contracts, renewals and amendments to align with provider needs as well as maintaining organizational bottom lines.-Monitoring key performance indicators (KPIs) to ensure providers meet or exceed standards.-Recruit providers via cold calls into AHHC network by assisting with credentialing process.-Collaborate with internal teams for the processing of provider credentialing and or questions.-Assist Providers with annual compliance reattestation.-Conducting Salesforce analytics and reports for providership development. Show less

Minneapolis, Minnesota, United States

-Conduct outreach to recruit Audiologist and Hearing Aid Dispenses into the AHHC network on the west coast region -Conduct analytics for stakeholders on provider enrollment in AHHC network-Collaborate with Developers to better improve Provider Credentialing application process and portal -Support and manage provider accounts through collaborative relationships with both the Sales and Operations team

Minnesota, United States

-Sourced and screened candidates for various positions, ensuring a high-quality talent pool.-Conducted phone and in-person interviews to assess candidate qualifications, skills, and cultural fit.-Managed the end-to-end recruitment process for multiple job openings simultaneously.-Collaborated with hiring managers to define job requirements and develop effective job descriptions.-Developed innovative sourcing strategies to attract passive candidates through social media… Show more -Sourced and screened candidates for various positions, ensuring a high-quality talent pool.-Conducted phone and in-person interviews to assess candidate qualifications, skills, and cultural fit.-Managed the end-to-end recruitment process for multiple job openings simultaneously.-Collaborated with hiring managers to define job requirements and develop effective job descriptions.-Developed innovative sourcing strategies to attract passive candidates through social media platforms, networking events, and industry-specific websites.-Provided guidance on interview techniques and best practices to hiring managers throughout the organization.-Maintained confidentiality of sensitive information during the recruitment process.-Collaborated with HR team members on workforce planning initiatives.-Streamlined internal processes by implementing new tools or technologies for candidate screening or assessment.-Developed and maintained a talent pipeline of potential candidates for future hiring needsProvided regular updates on recruitment progress to senior management, highlighting key achievements and challenges.-Created job advertisements that effectively communicated the company's culture, values, and opportunities for growth.-Coordinated logistics for interviews including scheduling, travel arrangements, and accommodations when necessary.-Conducted reference checks on final candidates to verify employment history and qualifications. Show less

Minneapolis, Minnesota, United States

-Developed and maintained strong relationships with clients, serving as their primary point of contact for all account-related inquiries and issues.-Monitored customer satisfaction levels through regular check-ins and surveys, addressing any concerns or issues promptly.-Coordinated cross-functional teams internally (e.g., technical support) to address complex customer requirements.-Resolved escalated customer complaints or issues promptly while ensuring high levels of… Show more -Developed and maintained strong relationships with clients, serving as their primary point of contact for all account-related inquiries and issues.-Monitored customer satisfaction levels through regular check-ins and surveys, addressing any concerns or issues promptly.-Coordinated cross-functional teams internally (e.g., technical support) to address complex customer requirements.-Resolved escalated customer complaints or issues promptly while ensuring high levels of professionalism.-Identified opportunities for process improvements within the account management function, resulting in increased efficiency and customer satisfaction.-Created detailed reports on sales activities, revenue forecasts, market trends etc. for senior leadership team. Show less

St Paul, Minnesota, United States

-Accurately set up and run biweekly payrolls for 400+ employees through Paychex.-Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits.-Verified timecards and attendance records to calculate hours worked and ensure compliance with company policies.-Collaborated with HR department to resolve any discrepancies or issues related to employee payGenerated payroll reports for management review, providing detailed… Show more -Accurately set up and run biweekly payrolls for 400+ employees through Paychex.-Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits.-Verified timecards and attendance records to calculate hours worked and ensure compliance with company policies.-Collaborated with HR department to resolve any discrepancies or issues related to employee payGenerated payroll reports for management review, providing detailed breakdown of wages, taxes, and deductions.-Managed garnishments and wage attachments according to legal requirements and court orders.-Ensured compliance with federal, state, and local tax regulations by accurately calculating withholdings and submitting required reports.-Responded promptly to employee inquiries regarding paychecks, deductions, or tax forms. Show less

Minnesota, United States

-Assisted on Hiring Committee to diversify St Louis Park Police Department-Collaborated with Leadership to enhance racial equity practices within St Louis Park departments-Created change management trainings to aid in organizational cultural shift and professional development skills-Created racial equity trainings to enhance diversity and inclusion initiatives throughout St Louis Park Departments

Minneapolis, Minnesota, United States

-Engaged neighborhoods in community events to increase participation for both Off-campus students and residence-Collaborate with Stakeholders for administrative change and processes-Planned events and fundraisers for community group initiatives to promote community engagement-Developed and executed pilot project for food drive in Minneapolis public schools-Provided resources for the success for commuting students -Network with committees and student organizations to enhance… Show more -Engaged neighborhoods in community events to increase participation for both Off-campus students and residence-Collaborate with Stakeholders for administrative change and processes-Planned events and fundraisers for community group initiatives to promote community engagement-Developed and executed pilot project for food drive in Minneapolis public schools-Provided resources for the success for commuting students -Network with committees and student organizations to enhance community initiatives both on campus and in neighborhoods-Convened with students and administration for strategic organizational planning -Develop social media for resources, event promotion, blogging relevant student issues keeping facility and students updated Show less

Certification, Ux/Ui

Bachelor Of Arts - Ba, Gender, Women, Sexuality Studies & Chicano Latino Studies

Women'S Studies