Minako Li Email & Phone Number

Proudly earned these nicknames in my short tenure; 'The Glue' that holds the Technology Operations team together, 'The Sledgehammer' and 'Accountability Buddy*' to ensure the team's big goals are delivered successfully(refer Projects section) and business benefits are realised. Pivotal in shifting business team's perception of an 'old school IT department' to a value-add Technology Operations service partner. Why? because work is not just about processes, it's about people. Especially in the hybrid working era that we now live in.* termed in The New York times, Jan 8, 2021.

Melbourne, Victoria, Australia

Volunteer position.

Melbourne, Australia

Project Delta is a multi-streamed project and my role was to deliver the Analysis & Design phase of the core, backend engine Private Health Insurance solution whilst managing the IT vendor (Oracle) and supporting the success of the Digital Experience stream and Data and Integration stream. The A&D phase delivered successfully to a challenging timeline and on budget.

Melbourne, Australia

Digital transformation is a continuous evolutionary journey for all businesses. As part of Myriad IT's journey, we have merged with Fusion5. I'll continue to use my specialist project management knowledge and experience to create great outcomes across all Fusion5 Pillars with particular focus on Managed Services and Enterprise Service Management.Microsoft technology projects delivered:• ADM's O365 implementation• Fusion5's rollout of Teams• Clifford Hallam Healthcare's DevTest migration to Azure• Myriad IT's internal rollout of SharePoint for project management• Myriad IT's Skype for Business migration and subsequent upgradeDynamics CRM PROJECTS Delivered: • Victorian Institute of Teaching's Invoicing Module and UX Improvements• 9 more CRM projects were delivered under Myriad IT prior to Fusion5's takeoverJD EDWARDS and MANAGED SERVICES Delivered:• ADM Instrument Engineering's Microsoft Office365 migration• Clifford Hallam Healthcare (CH2)'s Development environment migration to Azure

My primary role is to ensure the successful project outcomes for our both CRM and JDE clients and help build the Myriad IT brand.CRM PROJECTS Delivered: • Monash Student's Association memberships and event management in CRM, portal and java app• Australian Human Rights Commission's Contacts and Marketing management• Celemetrix CRM 2013 Upgrade from version 4.0 CRM, sales, service and training management• Tennis Australia CRM 2013 Upgrade and new Sales solution, membership system transformation including portal• Australian Electoral Commission's Community Engagement System (IEPP)• Australian Physiotherapy Council's Assessments and Accreditation System, phase 1• Myriad IT implementation of PM software functions: Gantt Chart, Resource Utilisation, Budgets, Forecasts• Victorian Institute of Teaching's Case Management System, Environment Consolidation and Invoicing Module projectsJD EDWARDS and INFRASTRUCTURE PROJECTS Delivered:• Westfield Australia's IT De-Merger with SCentre Group• Carpet Court Australia's JDE 9.2 Upgrade • Cash's Apparel Solution's JDE 9.2 Upgrade from 8.12 into Rackspace cloud• Fonterra's AS400 Decommission and migration of 3 JDE organisations into Myriad IT data-centre• Infrastructure (AS400) replacement project for Warrnambool Cheese and Butter Factory with 10 integration points and a 33 person team• Global Corporate Challenge's JDE Systems and Process Audit for on-going account management takeover• Microsoft Outlook email migration from Office365 to on-premise for Myriad IT• Change Management and seamless Microsoft Lync upgrade to Skype for Business for Myriad ITInternal Process Improvements:- Instigated client and team collaboration with SharePoint project site framework - Provided project framework and key project documentation where none existed previously- Assisted support process improvements prior to establishing a Customer Service Manager role

Melbourne, Australia

Applications IT (AIT) is the business of implementing Oracle Applications to enable Oracle to maintain effective cost controls while scaling its business. Implemented various technical and applications projects across Oracle sales and finance teams.

Master Of Business, Information Innovation

Bachelor Of Social Science, Management Information Systems, General

Agilepm Practitioner

Prince2 Practitioner