Analyst
● Planned requirement analysis and collaborated with cross-functional teams to design and implement product enhancements, resulting in a 20% increase in user satisfaction and a 15% decrease in support tickets generated.● Developed automated test scripts using Selenium and TestNG framework for plan year extension for HCRA and DCRA plan, which reduced testing time by 25%, and enabled faster product releases for John Deere, Wendy’s, and Michelin.● Implemented Agile and Waterfall methodologies to optimize software development processes, resulting in a 20% reduction in project delivery time and a 15% increase in team productivity.● Facilitated integration, functional, regression, and cross-browser testing while creating 1200+ regression tests in Java using the Selenium/WebDriver framework. ● Launched a testing framework that uses TestNG to enable prioritization and control sequence of execution and construct data-driven tests.● Designed SQL queries to generate ad-hoc reports which reduced the timing by 40% in manual data entry and saved the team 20+ hours per week.● Led monthly production releases, performing duties such as Regression check on the pre-prod environment as well as ensuring that all the tickets for that week’s release version have been thoroughly tested and validated. ● Conducted rigorous mobile app compatibility testing for John Deere, Wendy's, and HPE clients, utilizing a wide range of mobile handsets.● Identified and resolved compatibility issues, which curbed app crashes by 30%, and improved user ratings by an average of 1.5 stars.● Identified and resolved 3 incompatibility issues in app between Android and MacOS for John Deere client overlooked by the QA team before the app hit the market.● Trained and mentored two new trainees, designed a new training program, held weekly meetings on the progress of the project, and reported directly to the team manager.
