PMO for Employee Data Program Management. Streamlined project management methodologies for Oracle HCMStrategize and execute training initiative for the Operations team on the new systemProcess improvementReport project status to senior managementArticulate and draft artefacts related to projects

End to end project management delivering Data Remediation projects.

Program Manager who delivered PMO Framework for the strategic initiatives of the organization.

PMO Project Manager

Project : Customer portalClient : Birla Sunlife Insurance LtdRole:-Interaction between the users & IT team for development & maintainence for the portal.Resolution of issues pertaining to the website.Projects handled: • BSLI Customer portal – Individual : Enhancements & modifications • BSLI Customer portal – Individual : E Application• Group customer portal – Group Voluntary Enrollment module (Phase I, II & III)• Group customer portal – Group Term module• Group customer portal – Group Funds website - Enhancements• Individual customer portal revamp (Already live on BSLI website)• Individual customer portal revamp – Phase IIWebsite enhancements..

Business MISWorking on bank systems – PMS, One View, Mutual fund system, BCIF etc.

Pricing of Gratuity, Superannuation and Term Insurance PoliciesAnalysis of fund performances of clientsPreparation of analytical MIS and presentationsServicing & Support, Co-ordination with CRM and internal with Group Ops, Compliance team, Treasury, and actuarial teamQuoting of tenders for High fund value clients

Assessment of death claims of policy holdersAssessment of critical illness claims of policy holdersPreparation of Daily/weekly/monthly MISPreparation of analytical presentationsHandling queries of internal/external customersIntranet/ Internet updations.

Handling business development and technology section of the dept.Administration of postal life insurance section.Front Office i.e. MPCM counter (customer dealing + cash transactions)Transmission of VSAT Money Orders Western Union Money Transactions