Minal C. Email & Phone Number

Cardiff, Wales, United Kingdom

🏥Transitioning to a role as a Strategist at the Welsh Government's Civil Service, I've become a linchpin in the strategy department:• Steering strategic initiatives and policy development by spearheading planning, analyzing data, and crafting insightful recommendations.• Effectively managing projects, fostering stakeholder engagement, and offering valuable advisory services to ensure seamless initiative execution.• Playing a central role in bolstering organizational decision-making through meticulous reporting and streamlined documentation processes.

Delhi, India

• Consulted and provided professional support for quality improvement endeavors spanning approximately 30 hospitals, focusing on both hospital-wide and departmental initiatives.• Fostered robust communication channels with staff, physicians, and community entities to advance the delivery of superior patient care standards.• Spearheaded the development of comprehensive agendas, implementation strategies, quality dashboards, and proposals to fortify project teams and drive successful outcomes.• Collaborated closely with senior Research members and regulatory personnel to bolster primary research efforts and uphold streamlined processes for both research and clinical activities.

Delhi

• Oversaw daily operations within a healthcare facility, including budget management, patient care coordination, and addressing human resources requirements, while also orchestrating the planning, design, and scheduling of hospital projects.• Provided effective administration of staff members by establishing employee policies, crafting manuals, and delivering comprehensive training programs.• Conducted thorough evaluations of health promotion initiatives through multidisciplinary research methodologies to assess their efficacy.• Demonstrated strong analytical prowess and problem-solving abilities in devising practical solutions for complex scenarios.• Effectively managed the operations of medical and non-medical departments, working closely with the hospital CEO to ensure smooth functioning. Additionally, oversaw doctor rostering to maintain uninterrupted patient services and promptly addressed any complaints or feedback received.

India

• Provided supervision, ongoing professional development, and continuing education to staff members.• Performed routine facility inspections to identify areas for improvement and ensure compliance with regulations, prioritizing staff and resident safety.• Developed and updated policies and procedures to maintain alignment with statutory, regulatory, and federal guidelines.• Directed day-to-day administrative and operational tasks for a 100-bed facility, offering guidance and leadership to a team of over 50 employees across multiple departments.• Led outbreak investigations in various congregate settings, including prisons and homeless shelters, spanning approximately 50 facilities.

Delhi, India

• Orchestrated the organization, direction, and coordination of medical and health services in alignment with organizational objectives.• Evaluated work procedures and operational challenges to identify opportunities for enhancing service quality, performance, and safety.

Delhi, India

• Oversaw seamless healthcare operations to prioritize optimal patient care delivery.• Managed administrative functions across departments such as OT, Diagnostics, and OPD, ensuring efficient processes from appointment scheduling to report delivery.• Spearheaded the development of innovative processes to enhance hospital healthcare facilities, fostering positive relationships with patients and staff.

NABH (National Accreditation board for hospital & healthcare providers) Quality workMedical Auditing

Delhi, India

Involved in:Dental diagnosis, treatment & management.

Master'S Degree, Epidemiology, Merit

Gained expertise in Study designs, Data collection, Understanding of statistical, medical & biological concepts, Research analysis.

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management, Distinction

Gained expertise in: Healthcare administration, Hospital organization & planning, Managerial Accounting & Economics, Financial management.

Associate'S Degree, Six Sigma Green Belt

Bachelors Of Dental Surgery, Dental Surgery, Merit

Gained expertise in: Conservative dentistry, Surgical dentistry, Orthodontic dentistry, Periodontics dentistry, Oral medicine & Community.

Diploma Of Education, Post Graduation Diploma In Hospital Administration, A

Modules covered: Principles of management Health economics & marketing Hospital services & planning Hospital information system & quality.

Diploma Of Education, Certificate Course In Medical Tourism, A