MARKETING HEAD (ADVERTISING/E-COMMERCE & SOCIAL MEDIA) Have been promoted last May 2015 for this position til’ presentReceived “EMPLOYEE OF THE MONTH RECOGNITION” August 2015Duties:o In-charge for E-COMMERCE to variety of Online Selling Sites for potential products.o In-charge for Social Media Sites / E-Mail Marketing by posting and advertising product details and offers, deals and upcoming events. o Promoting brands thru newsletters and social media advertisement. o Writing up relevant marketing content for blogs and email campaigns.o Attending trade shows, exhibitions and conferences.o Executing on a variety of marketing projects and programs.o Maintain a thorough understanding of marketplace, competitors and industry trends in order to identify new business and marketing opportunities. o Looking at many streams of data to determine what people are likely to buy from our designated products.• PRODUCT CONSULTANT Duties:o Develop expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product areas.o Preparation of products presentation in PowerPoint making sure that relevant information is indicated and products are justifiable to the market.o Address customer queries in timely fashion regarding products (Usage, qualities, specification)o Assist in design, development, and management of new, existing or acquisition products.• CSR / INTERNAL SALES / PURCHASE ASSISTANT and SECRETARY OF THE CEODuties:o Guests/customers are accurately facilitated in all aspects they require.o Receiving and handling customer queries regarding existing customer orders, new order placements & other trade enquiries.o Sales Order Preparationo Assisting Purchase manager by Purchase order preparing and coordinating with the vendoro Maintaining CEO’s daily personal expense o VISA / ticket / hotel / travel issuance / personal properties and investmentso Meetings / Agendaso Personal files monitoring

• Liaise on between customers & different departments of the company and providing feedback on both ends.• Receiving and handling customer queries regarding existing customer orders, new order placements & other trade enquiries.• Preparing various documents like:-Quotations-Pro forma Invoice • Reporting to top management through various reports. - coordinating & working closely with different departments.-Daily production report -Job status report-Shipping & dispatch report • Providing customers with "after sales service" & collecting customer reviews.• Reminders & following up customers for collection of due payments. • Working on administrative front by:-Supervising reception area.-Updating files and physical records-Maintaining inventory of office supplies-Coordinating for optimal planning for vehicle / fleet movement.

• Handling customer queries and providing information on products & services.• Updating customers with status upon successful qualification for various Post paid calling plans. • Facilitating customers to choose among various products by analysing customer requirement and available "offers". Finding a "Best - Fit".• Keeping tight focus on sales by researching market data and exploiting available opportunities.

• Identification of potential clients through marketing tools and subsequent efforts to fix appointments / meetings.• Advise clients on available products, features, credit requirements.• Arranging for complete documentation and further submissions to "fulfillment officer" for successful client applications.• Provide feedback to clients regarding "in - process" applications and liaise on between the client and the organization.• Updating clients with status on their credit cards / approved loans.• Establish & maintain high level of customer satisfaction as per cultural requirement of CitiBank.• Interim assignments as advised by senior managers.