Mina Marinova Email & Phone Number

Bulgaria

Bulgaria

Award-winning digital type foundry crafting retail fonts and custom typography solutions for impactful brands. We help brands communicate their unique identity through custom typography. Our services include Font Development, Font Customization, Font Licensing Outsourcing, Cyrillic-script Localization & Consultation, Non-Latin Scripts Development & Consultation, Hand-crafted Typography, and more.

The Partner Channel Manager is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/ client, with moderate variables in geography and/ or customer complexity. Responsibilities are focused on managing moderately complex relationships with important channel partners, as well as supporting a team to drive sales through channel partners. Must make difficult decisions that depend on multiple business rules and consultative evaluations. Responsible for monthly/ quarterly reviews with key channel partners and serves as the main point of contact for channel escalations for assigned client/ territory. Expected to create channel specific sales plays and programs to drive a higher level of performance. Requires internal engagement , including specific coaching of the internal sales team on how to be successful in the channel space (create, develop, and deliver training to the sales team, sharing key learnings and reinforcing the unique value and benefits of products).Collaborate with cross- functional teams and management to optimize sales processes, systems and achieve a superior customer experience.May potentially attend vendor events.

Sofia, Sofia City, Bulgaria

ServiceSource is an outsourced go-to-market services provider that delivers B2B inside sales, customer success, renewals management, and channel management solutions on behalf of enterprises worldwide. Achieve revenue-based quota by selling renewals/products/services, may offer upsell opportunities when applicableWork within dedicated territory for established clientProvide accurate weekly/ monthly/ quarterly sales forecastMastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements Successfully promote products or services for established client Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value Utilize data to identify ‘at risk’ and adoption opportunitiesInitiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usageManage external competitive pressures and effectively handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day – majority of communication is outboundEnsure high level of professionalism during all interactions with customers and prospects Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met Collaborate with cross functional teams and management to optimize sales processes, systems and achieve a superior customer experienceMaintain the customer management system (CRM) to ensure all relevant data is captured in a timely mannerAbility to provide consultative supportMay potentially attend vendor and/or external events, as neededMay provide mentoring and guidance to more junior staffOther duties, as assigned and necessary

Sofia, Bulgaria

Paysafe group is leading global provider of end-to-end payment solutions.Responsible for handling end user customer relations (phone, e-mail, chat, Social Media cases), customer support escalations following high quality standards: Inquiries about credit/debit card and bank wire fraud. Inquiries about debt collection and chargebacks, prepaid cards.Readiness to take responsibilities, organizing events for the customer care team, making power point presentations on a daily basis for the customer support TV project.

Sofia, Bulgaria

Smart packaging solutions company operating in various industries such as publishing, marketing and advertising across Europe.Assisting customers during the whole process proposing flexible solutions adapted to their projectsCalculating quotations, budget planning and transport organization, order tracking

Sofia, Bulgaria

Pulsio is a French - Bulgarian company which specializes in the production of quality and luxurious printed products for the Western European markets, and namely novels, children books, art books, comics, catalogs, brochures. Leader in France, Belgium and Switzerland with 11% market share and with new prospective markets like the UK, Germany and USA.Assisting customers (publishers, companies) during the whole process proposing flexible solutions adaptedto their projects. Identifying key risks, negotiation and preparing contracts. Ensuring flawless coordination for customer orders and maintaining the relationships with suppliers. Budget planning and transport organization, order tracking. Managing client satisfaction by evaluating customers to increase sales and build long term customer relationships.

Sofia, Bulgaria

Anakatech is a BVI Company, founded in 2008, by a strong group of highly skilled professionals with extensive experience in online gaming. Anakatech brings a variety of innovative management solutions to clients wishing to profit from the massive potential of soft gaming markets. The company main goal is to deliver full games integration with a range of scratch cards, slots and fun games.Manage sales tasks: achieve up-sales, conversions and decline solutions.Handle incoming calls/chats/emails - providing a high level of customer service satisfactionabiding by established working procedures.Report to relevant departments regarding issues, troubleshooting; report in a timely manner to VIP and regular customer escalations.Manage personal mission reports on a daily basis.

Sofia, Bulgaria

Part of the French “PUBLICIS” multinational Ad & PR Company HQed in Paris.Analysis of all types of media (newspapers, forums, blogs, Facebook, and Tweeter) in order to optimize the communication of “AXA” insurance company.Identifying online conversations and influencers, consumer perceptions and behavior analysis and transforming them into key insights and opportunities for engagement that are relevant to the customers’ business.

Sofia, Bulgaria

Technical Support & Sales services by phone with a goal to meet set targets consistently.Back office (releasing orders on a daily basis to contribute the achievementof performance targets in all aspects).Assisting with bringing new people up to speed as per onboarding matrix during probation period.Assisting with product related questions, monitoring all customer service trainees.Providing constant feedback to Leadership to improve individual and overall departmental performance.

Paris, France

Researching and collecting donations for children's rights, development and protection.Public presentations on specific venues to support Unicef France association through regular donations.Give citizens an opportunity to act and enable the association to increase its financial resources and to carry out its missions.Provoke sensitivity to humanitarian causes via conversations in public to convert them to support the organization.Show creativity, good humor and team spirit, physical and psychological resistance by performing a “sale” service in difficult situations.

Narbonne, France

Entreprise specialized in sale of solar kits.Elaboration of communication plan and strategy, increasing the impact of the website and the company in the local area.Elaboration of communication utilities via Adobe InDesign such as flyers, posters, catalog.Sales increase with 11% for 4 months, developing the recognition of SIMPLE & SOLAIRE via :-Keywords positioning the website in first places after a customer research on Google;-Working out to broaden the contacts of the company in personal and professional plan;

Sète, France

Festival of documentary photography.Created in Sète, at the end of 2003, by professionals of the image and the organization of cultural events, the CéTàVOIR association aims to promote documentary photography. Since 2009, the association organizes an annual photography exhibitions: ImageSingulières. This festival brings together for three weeks, several exhibitions in different places in the city of Sète, inviting amateurs and professionals photographers to discover and explore reflection. Organizing exhibitions, presentations, visits and meetings.Applying for funding for cultural events from art organizations.Establishing effective, internal and external contacts to develop knowledge and understanding and form relationships for future collaboration.Inter-cultural communication activities, administration surveys.

Sète, France

Association specialized in promoting new technologies to the population of the institutional and voluntary sector, in education concern, artistic awareness and communication, by creating an emulation around the Internet and multimedia activities.Research and development of the brand "MMM".Handling communications systems and practices support effective management arrangements and promote good relations with customers.Working within a framework of effective governance, ensuring compliance with relevant regulations, legislation/policies and procedures.

Montpellier, France

Cultural event dedicated to the Urban art in Montpellier.Organizing and curating public art exhibitions, including dealing with artists, funding agencies, cultural institutes and promotional teams.Contacts in cultural institutions and artists in the FR and abroad.Controlling a budget for outreach activities.Conducting visits, presentations and workshops.

Master'S Degree, Communication Of Corporations, Master 2 Pro

Master'S Degree, Information & Communication

Bachelor'S Degree, International And Intercultural Communication