Minami E. work email
- Valid
- Valid
- Valid
Minami E. personal email
Minami E. phone numbers
Minami E. is a Kanopy @ OverDrive at OverDrive. She possess expertise in research, fundraising, management, powerpoint, microsoft office and 16 more skills.
-
Ux Analyst IOverdrive Mar 2024 - PresentCleveland, Oh, Us -
Ux AnalystOverdrive Jan 2022 - Mar 2024Cleveland, Oh, Us
-
InstructorX˙Core Studio Jun 2023 - PresentOakland, California, Us -
Ux ResearcherKanopy Nov 2019 - Dec 2021San Francisco, California , Us- Set the groundwork for newly created research role; created processesfor research requests, developed user personas, advocated theimportance of research across all departments- Created process for and led on-site usability studies; guided discussionsessions with team to debrief- Presented research data to internal stakeholders and executive team- Conducted 50+ one-on-one interviews to uncover pain points ofcustomers, users, and internal teams- Performed site and app audits to enforce consistency among designelements -
Customer Experience ManagerKanopy Jan 2017 - Oct 2019San Francisco, California , Us- Set up processes for user support while maintaining >95% CSAT rating- Worked collaboratively with Product team to improve quality ofservice based on reported issues and feedback from users- Managed Help Center to ensure articles were kept up to date andprovided answers to foreseeable questions- Implemented upgrade to Zendesk Enterprise to streamline processesacross teams- Hired, trained, and managed team to keep up with increasing traffic;created internal training documentation for the growing team
-
Sales/Marketing/DesignKanopy Jul 2014 - Dec 2016San Francisco, California , Us- Assisted with multiple roles at a young company- Communicated with sales and content partners to manage existingaccounts; assisted with the setup of new accounts- Aided with content management, including video ingestion andmetadata handling- Planned and designed booth and marketing materials for 6 largenational library conferences; attended the conferences as anambassador of the company- Mapped out full website redesign and created weekly website banners- Designed company’s first mobile and TV apps; worked with Productand dev teams for implementation
-
Administrative AssistantHilliard Management Group May 2013 - Aug 2013Lafayette, California, Us- Scheduled and tracked consultants’ client appointments- Coordinated accounting workshops with partners and organizednecessary materials- Attended small business expos to promote the company
Minami E. Skills
Minami E. Education Details
-
University Of California, BerkeleyAnthropology -
Uc Berkeley ExtensionUser Research For Ux
Frequently Asked Questions about Minami E.
What company does Minami E. work for?
Minami E. works for Overdrive
What is Minami E.'s role at the current company?
Minami E.'s current role is Kanopy @ OverDrive.
What is Minami E.'s email address?
Minami E.'s email address is mi****@****ing.com
What is Minami E.'s direct phone number?
Minami E.'s direct phone number is +141592*****
What schools did Minami E. attend?
Minami E. attended University Of California, Berkeley, Uc Berkeley Extension.
What are some of Minami E.'s interests?
Minami E. has interest in Animal Welfare.
What skills is Minami E. known for?
Minami E. has skills like Research, Fundraising, Management, Powerpoint, Microsoft Office, Social Media, Marketing, Product Management, Microsoft Word, Teaching, Microsoft Excel, Public Speaking.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial