Mina Mistry work email
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Mina Mistry personal email
I’m an adaptable and dynamic manager who excels in building and managing relationships with clients and colleagues. I have a broad experience in Customer management with up-selling, supplier management, operational delivery, and improvement programmes. Able to work effectively in high pressured energetic environments requiring focus and a methodical approach. A highly ambitious, hardworking and adept individual with extensive experience across multiple business practices serving clients from various industries in both the private and public sectors.
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Account Manager - Mid MarketBt GroupManchester, Gb -
Account Manager - Mid MarketsBt Group Jan 2024 - Present
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Global Service Manager (End User Compute)Atos Sep 2020 - Sep 2023Responsible for the delivery of all End User Compute Services. Lead for the initial transition into service to Atos, including management of a contract change mid-term. Focused on building and maintaining client relationships to ensure client satisfaction, trust and identification of additional opportunities. Responsible for the management of reports, profit and loss and cost control management. -
Workforce Management Account PartnerAtos Jan 2019 - Sep 2020Management of all resourcing demands for key accounts and working with internal business leaders to ensure resource demands are fulfilled by filling demand on target and within recruitment SLA’s.
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Uk Global Tooling Tower Service ManagerAtos Jan 2017 - Dec 2018· Provide end-to-end ownership of services delivered by the practice to UK client base.· Assure that new services/customers are accepted into support.· Driving Automation solutions integrated with Service Now for cost optimisation & delivery to clients.· Act as a point of escalation for service-related issues for all clients· Identify and manage Risks and Issues related to the practice’s services
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Tooling Transition ManagerAtos Jan 2016 - Dec 2016Cheshire· Successful management of migration of multiple UK clients from legacy Atos ITSM tooling to Service Now Platform to time and cost· Responsible for co-ordinating the Technical Implementation Specialists within the UK&I and Global teams to deliver the services within each project.· To ensure all project deliverables are developed and delivered on time and to budget.
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Onsite & Field Services - Operations ManagerAtos Aug 2012 - Jan 2016Crewe, United Kingdom· Management of 3rd party supplier to transform clients Onsite & print services to achieving SLA’s.· Mentoring and management of the Service coordination team to deliver early breach SLA warnings, key issues management and SLA adherence.
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Continuous Improvement AnalystAtos Origin Apr 2009 - Jul 2012
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Incident ManagerAtos Origin Mar 2007 - Apr 2009Managing High Priority Incidents raised at the Service Desk through to resolution. Managing stakeholder communications throughout the life cycle of the incident and coordinating multiple technical teams to reach resolution within service level agreements.
Mina Mistry Skills
Mina Mistry Education Details
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Ba Hons Marketing
Frequently Asked Questions about Mina Mistry
What company does Mina Mistry work for?
Mina Mistry works for Bt Group
What is Mina Mistry's role at the current company?
Mina Mistry's current role is Account Manager - Mid Market.
What is Mina Mistry's email address?
Mina Mistry's email address is mi****@****sky.com
What schools did Mina Mistry attend?
Mina Mistry attended Staffordshire University.
What skills is Mina Mistry known for?
Mina Mistry has skills like Prince2, Itil Incident Management Practitioner Certificate V2, Itil Foundation V2, Lean Transformation, Continuous Improvement, Operations, Prince Practitioner, Service Delivery.
Who are Mina Mistry's colleagues?
Mina Mistry's colleagues are Mick Taylor, Hicham Boudraa, Iain Sutherlland, Alberto Delacuadra, Angela Kendrew, Mahindra Sachin, Shreyas Krishnan Giri.
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Mina Mistry
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2virginmedia.co.uk, virginmediao2.co.uk -
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2hotmail.co.uk, aon.com
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