• Perform On-site repair, maintenance, and service needs.• Completing Preventative Maintenance and Field Troubleshooting• Ordering and managing repair parts in cooperation with Headquarter• Keeping up to date on administrative responsibilities such as maintaining equipment service logs and internal service records on time.• Maintaining regular communications with the clients and follow-up regularly with headquarter.• Managing Customer relationships to ensure customer satisfaction.

• Customer Engagement and Interaction • Resolving customer needs and issues • Processes and Systems • Ensure service level agreements are met and maintained• Work as part of a team Person Specification: Personal Skills: - Customer service-oriented.

• Receive upcoming Dies • Check its condition and if there is any fatal flaw we refused it.• Then according to its priority, we send it to the welding section• Follow Dies machining process.• Contact customers to inform them about the die machining situation

• Handling budget and expenditure.• Ensuring project deadlines are met.• Analysis of the data found in charts, graphs, and other forms of measuring information.• Analysis of operational issues and installation of new equipment.• Providing team with technical support and training.

• Designing 3D Model, plastic products • Design required part using Auto Cad or Inventor• Good knowledge in dealing with CNC machine, Conventional and Unconventional Machining Processes(Wire, Electric discharge machine EDM and Fanuc machines) • Good knowledge in dealing with lathe and milling machining operations• Familiar with die, mold design, and injection mold machines

• Design furniture parts on autocade.• Specify machining operation that should be done on the parts• Follow manufacturing process • Doing machine preparation before installing furniture part• Execute design on (skill 300 CNC machine)