Mina Smith Email & Phone Number

Westlake, Texas, Us

As a dedicated member of one of the top 10 Goosehead Agencies nationwide, I excel in delivering top-notch service to our Texas based clientele. With a portfolio boasting over 1,400 agencies, I leverage our extensive network and expertise to deliver tailored insurance solutions. Key Responsibilities: • Strategically navigate the insurance market, representing 30+ A-Rated companies, to procure optimal home and auto insurance coverage for clients across Texas. • Conduct comprehensive evaluations of prospective clients, adeptly identifying their insurance requirements and offering personalized coverage recommendations. • Cultivate strong partnerships with lenders and realtors, facilitating seamless collaboration to ensure clients meet crucial home closing deadlines. • Collaborate closely with cross-functional teams, including underwriters and customer service representatives, to ensure a seamless customer experience and timely resolution of inquiries and concerns. • Stay updated on underwriting guidelines, product knowledge, and competitor offerings to provide clients with the most informed advice and solutions. • Proactively review client policies annually, meticulously assessing coverage adequacy and pricing competitiveness to ensure they benefit from the best available options. My unwavering commitment to excellence and client-centric approach has consistently contributed to fostering long-term relationships and achieving utmost client satisfaction.

• Work with multiple small businesses as social media marketing/project manager.• Coordinate programs for non-profit organization, including fundraising and development.• Assist with planning of workshops & meetings.• Negotiate and book venues, catering and serve as primary contact for vendors.• Schedule special events and programs that publicize non-profit organization to the community.• Implement and maintain online marketing strategies through social media platforms including Facebook, Twitter, and Instagram.• Create communications materials including flyers and content specific newsletters.

San Antonio, Texas, Us

• Handled the investigation, evaluation and negotiation of auto claims to confirm coverage, determine liability and settle/defend the claim in compliance with all state regulatory requirements.• Severity of claims included soft tissue losses involving neck and back injury.• Handled a high volume of claims in a centralized call center environment.

• Web-based women's fashion accessory store.• Used business skills and in-depth knowledge of fashion retail industry to generate profit. • Oversaw all aspect of the boutique operations from planning and purchasing. • Managed inventory control of all merchandise. • Traveled to trade shows and researched new fashion trends to generate profit.• Held trunk shows and home based parties for customers.

Hartford, Ct, Us

Handled the ivestigation and negotiation of third party bodily injury claims in various states.

Mayfield Village, Oh, Us

• Responsible for handling insurance claims filed by policyholders and claimants. • Planned work needed to process claims by conducting phone interviews with policyholders, claimants and witnesses to investigate claims and determine coverage and liability.• Completed inspection of damaged vehicles.• Negotiated and settled claimant soft tissue injuries.• As a PIP rep, handled first party injuries by obtaining and auditing all medical bills and paying providers.