Minaz Bori Email & Phone Number

Passionate IT engineering professional with over five years of experience in engineering enterprise-level IT architectures, I thrive on optimizing and managing complex end-user computing environments. My career has been shaped by a dedication to enhancing system reliability, security, and performance, which has allowed me to excel in both local and virtualized desktop environments.I play a pivotal role in supporting and managing enterprise software implementations. My responsibilities span from overseeing SCCM and Citrix environments to deploying and optimizing enterprise software across approximately 5000 local and virtual machines. This role has honed my expertise in Windows OS, Citrix, and various system management tools, enabling me to deliver high-impact solutions and drive system improvements.My technical acumen extends to troubleshooting and optimizing complex IT systems, with a strong focus on user profile management through tools like Ivanti and FSLogix. I am adept at automating tasks using PowerShell and scripting, which enhances efficiency and reduces manual intervention. My work in deploying applications and managing IT infrastructure is complemented by a deep understanding of cybersecurity measures, ensuring data protection and compliance with security protocols.I hold a Bachelor’s degree in Computer Science from New Jersey City University and have pursued additional certifications, including a Google Career Certification in Project Management. My professional journey is characterized by a collaborative approach, often participating in cross-functional team projects to integrate new technologies and streamline operations. I take pride in my ability to provide technical support, create comprehensive documentation, and train IT staff, all while maintaining a customer centric focus that drives satisfaction and operational efficiency.With a strong foundation in networking technologies, application deployment, and system configuration, I am excited about leveraging my skills to tackle new challenges and contribute to the advancement of IT infrastructures. Whether optimizing virtual environments, enhancing system performance, or ensuring high availability, my goal remains to deliver exceptional results and drive technological innovation.

Listed skills include System Center Configuration Manager, Citrix, Appsense, Microsoft Office, and 24 others.

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  Desktop Delivery Engineer

  Willkie Farr & Gallagher Llp

  Sep 2019 - Present - New York, New York

  As a Desktop Delivery Engineer at Willkie Farr & Gallagher LLP, I have played a crucial role in designing, deploying, and managing enterprise-level IT solutions. My primary focus has been on end-user computing and virtualization, where I support and oversee the integration of complex software and applications across approximately 5000 local and virtual machines.I manage and maintain various platforms, including SCCM, Citrix, and Ivanti, ensuring optimal performance and reliability. My… Show more As a Desktop Delivery Engineer at Willkie Farr & Gallagher LLP, I have played a crucial role in designing, deploying, and managing enterprise-level IT solutions. My primary focus has been on end-user computing and virtualization, where I support and oversee the integration of complex software and applications across approximately 5000 local and virtual machines.I manage and maintain various platforms, including SCCM, Citrix, and Ivanti, ensuring optimal performance and reliability. My responsibilities include deploying software, configuring user profiles with Ivanti and FSLogix, and troubleshooting issues using PowerShell and scripting methods to streamline operations. Additionally, I handle global remote IT support, encompassing O365, Exchange Administration, Active Directory, and Intune management.My role also involves collaborating with cross-functional teams to implement new technologies, creating and updating technical documentation, and training IT staff. I am experienced in network management, hardware support, and cybersecurity, applying patches and security measures to safeguard sensitive data and maintain compliance.With a strong background in system performance optimization, application packaging, and virtualization, I leverage my technical expertise to drive system enhancements, improve user experiences, and achieve operational excellence. My proactive approach and analytical skills enable me to resolve complex technical issues efficiently, contributing to a robust and secure IT infrastructure. Show less

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  New Jersey City University

  Computer Science