Assistant Service Manager
CurrentMy core day-to-day tasks in this role:• Welcoming and assessing customer service needs• Establishing client relationships• Expanding book of business• Providing detailed cost estimates• Organizing maintenance schedules• Initiating follow-up communications• Conveying maintenance advice• Managing financial transactionsA section of my key accomplishments in this capacity entails:• Ensured efficient and timely completion of tasks in coordination with service technicians.• Responded promptly to incoming calls and arranged for maintenance appointments.• Liaised with manufacturers to seamlessly address any dealership or customer concerns.• Recommend and promote additional services or products strategically when beneficial.