Mindi Ferguson

Mindi Ferguson Email and Phone Number

Program Analyst | Accessibility Consultant @ Oregon Department of Corrections
Mindi Ferguson's Location
Portland, Oregon Metropolitan Area, United States, United States
Mindi Ferguson's Contact Details

Mindi Ferguson work email

Mindi Ferguson personal email

About Mindi Ferguson

I'm passionate about accessibility, mental health, employee engagement, and making the world a more equitable, inclusive place. I delight in empowering people to succeed. I'm a natural facilitator and a leader who thrives on creating safe spaces where people are welcomed and accepted. I'm a results-driven learner and love a challenge.During my career with a nonprofit, I've conducted thousands of hours of research and in-depth listening, which have informed my extremely broad knowledge base that includes fintech, education, universal design, accessibility, government, sports betting, and much more. I have a long history of working remotely, including as a manager of a distributed team of diverse stakeholders.Research & Synthesis Methodologies: Usability testing, User interviews, A/B testing, Card sorting, Guerrilla testing, Affinity diagramming, Empathy mapping, User personasDesign, Information Architecture, & Branding Deliverables: Site mapping, Wireflows, User flows, Wireframing, Storyboards, Rapid prototyping, Branding, Style Guides, MoodboardsTools & Technology: Figma, Figjam, Invision Studio, Adobe XD, ProtoPie, Marvel POP, Miro, Slack, Calendly, Zoom, Skype, Microsoft Office, HTML/CSS, WordpressAdditional Skills: - Basic knowledge of Python, HTML, CSS- People management- Cross-functional collaboration- Delivery of feedback- Document design- Technical writing- Accessibility compliance

Mindi Ferguson's Current Company Details
Oregon Department of Corrections

Oregon Department Of Corrections

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Program Analyst | Accessibility Consultant
Mindi Ferguson Work Experience Details
  • Oregon Department Of Corrections
    Program Analyst
    Oregon Department Of Corrections Jul 2023 - Present
    Salem, Oregon, Us
  • Freelance
    Accessibility Consultant & Designer
    Freelance Oct 2021 - Present
    Specialized in document design and remediation, to implement and improve accessibility, especially for screen readersFamiliar with WCAG 2 and Section 508 Compliance
  • National Captioning Institute
    Managing Supervisor, Accessibility
    National Captioning Institute Nov 2021 - Jul 2023
    Chantilly, Virginia, Us
    Simultaneously listen, echo, edit, punctuate, indicate speaker changes, read, and typeContinual iteration to reach and retain status in top 1% of captioners at NCIConduct meaningful research on a daily basis to benefit stakeholders and usersManage and support department of over 100 employees, including nine direct reportsInterview and select candidates for entry-level hiring and internal promotionsDocument and iterate on workflows to increase employee engagement and enhance product deliveryExcel in ownership of innovation and managing strategic initiatives, including quality assurance
  • National Captioning Institute
    Quality Assurance Supervisor
    National Captioning Institute Jan 2017 - Nov 2021
    Chantilly, Virginia, Us
    Implement and maintain QA initiatives to ensure NCI's captioners provide high-quality captions and customer service, including developing and maintaining an accuracy database.
  • National Captioning Institute
    Supervisor & Level 2 Voice Writer (Real-Time Broadcast Captioner)
    National Captioning Institute Oct 2009 - Jan 2017
    Chantilly, Virginia, Us
  • Freelance
    Ux Designer & Ux Researcher
    Freelance Jan 2021 - Jun 2023
  • Launch Consulting Group
    Human Experience Researcher
    Launch Consulting Group Nov 2022 - Feb 2023
    Bellevue, Washington, Us
  • Early Stage Stealth Startup
    Ux Researcher
    Early Stage Stealth Startup Nov 2021 - Dec 2021
    B2C Mobile App, eCommerce: Collaborated as a UX researcher on a team with a UX designer and a UX writer, under direction of the startup’s CEO/founderTechniques: Secondary research, competitor researchDeliverables: Research report, user stories & user flows, lo-fi wireframesOutcomes: Deliverables were provided on time to a satisfied client.
  • Self - Employed
    Script Researcher & Transcriber
    Self - Employed Jul 2004 - Nov 2011
    I transcribed verbatim or to the preferred standard a variety of materials, including podcasts, film, television, graduate study projects, press junkets, web videos, to name a few.
  • Spot-On Scripts, Inc.
    Dialogue Transcriber, Subtitler, Continuitist
    Spot-On Scripts, Inc. Jul 2004 - Nov 2011
    I transcribed film, television, and marketing materials verbatim in English in exacting (some might say excruciating) detail. I also created subtitle timings, durations, and edited subtitles. I wrote continuity for a variety of film and television projects, including full feature-length films. I also provided detailed English annotations for dialogue transcriptions and for subtitles to assist in the translation from English to other languages.
  • Madera Unified School District
    Substitute Teacher
    Madera Unified School District Jun 2003 - Jun 2004
    I substitute taught in classrooms from kindergarten through high school, across a variety of subject matters.
  • Azusa Pacific University
    English Tutor
    Azusa Pacific University Aug 2000 - May 2001
    Azusa, Ca, Us

Mindi Ferguson Skills

Realtime Captioning Transcription Editing Proofreading Typing Creative Writing Writing Internet Research Organization Administrative Assistants Employee Training Team Management Social Networking

Mindi Ferguson Education Details

  • Azusa Pacific University
    Azusa Pacific University
    General
  • Springboard
    Springboard
    Ux/Ui Design
  • Curiosity Tank
    Curiosity Tank
    Ux Research

Frequently Asked Questions about Mindi Ferguson

What company does Mindi Ferguson work for?

Mindi Ferguson works for Oregon Department Of Corrections

What is Mindi Ferguson's role at the current company?

Mindi Ferguson's current role is Program Analyst | Accessibility Consultant.

What is Mindi Ferguson's email address?

Mindi Ferguson's email address is mf****@****cap.org

What schools did Mindi Ferguson attend?

Mindi Ferguson attended Azusa Pacific University, Springboard, Curiosity Tank.

What skills is Mindi Ferguson known for?

Mindi Ferguson has skills like Realtime Captioning, Transcription, Editing, Proofreading, Typing, Creative Writing, Writing, Internet Research, Organization, Administrative Assistants, Employee Training, Team Management.

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