Ishan Mindika Email & Phone Number

Doha, Qatar

As part of my role, I focus on identifying and pursuing business opportunities by analyzing market data and uncovering potential leads. I actively research, plan, and implement initiatives to penetrate new target markets, ensuring sustainable growth.I collaborate closely with company executives, as well as sales and marketing teams, to review and refine business development strategies. My responsibilities include developing and executing go-to-market strategies while facilitating coordination and documentation with key market leaders to ensure alignment and accountability.A key part of my role involves setting clear goals and crafting strategic plans to drive business and revenue growth. I forecast sales revenue to maximize profitability and nurture strong relationships with clients and vendors. Additionally, I lead business development meetings with prospective clients, aiming to build partnerships that foster long-term success.

Qatar

As a Network Pre-Sales Specialist at GBM Qatar, I spearheaded pre-sales activities for both government and enterprise customers. I consistently applied a value-based selling approach to align complex solutions with client budgets, ensuring sales success.During my tenure, I designed and delivered large-scale solutions for mega projects, leveraging multi-vendor technologies to meet diverse customer needs. My work involved integrating solutions from industry leaders such as Cisco, Aruba, F5, Palo Alto, and Fortinet, ensuring seamless interoperability across platforms.I developed expertise in advanced networking technologies, including Cisco ACI Data Center Solutions, Cisco DNA Architecture, Cisco Security Solutions, and Aruba Mobility Solutions. With a proven track record of closing large-scale signature projects, I played a critical role in driving successful business outcomes in the region.

Qatar

I managed end-to-end account operations from a pre-sales perspective, driving consistent yearly revenue growth. I specialized in translating client business goals into innovative technical solutions and demonstrated success in capturing and addressing complex customer requirements.A key part of my role involved ensuring high customer satisfaction by delivering and maintaining SLA metrics. Additionally, I provided leadership to the technical staff, fostering efficient workflows and enabling the successful delivery of complex post-sales activities.

Sri Lanka

As an IT Executive at IOM, I successfully managed a multi-site Cisco-based enterprise network, including core routers, firewalls, and wired & wireless LAN networks. I oversaw operations within an HP-based server farm and managed SSL VPN portals along with user account creation.I provided L3 support for resolving technical issues and delivered performance analysis and network snagging for switches, earning excellent performance ratings. Additionally, I offered BlackBerry Enterprise Support to ensure seamless communication across the organization.

Jordan

As a Systems & Networks Engineer at EAM Maliban Textiles, I managed the installation, administration, and monitoring of Windows-based servers in the data center. My responsibilities included troubleshooting Windows Server 2003/2008, MS Exchange 2003/2007, and SharePoint Server 2008.I configured and maintained ISA 2004 and Squid Proxy Servers while administering Cisco routers, switches, and Fortinet firewalls. I also oversaw the VOIP gateway and wireless network infrastructure. Additionally, I managed Red Hat Enterprise Linux environments and implemented Trend Micro Internet Messaging Security Suite solutions to safeguard the network.My role involved maintaining LAN and WAN networks to ensure seamless connectivity across the organization.

Colombo - Sri Lanka

As a Technical Support Executive at Ceylinco Internet Services Ltd., I managed the installation, administration, and monitoring of Windows- and Unix-based servers, including mail, web, proxy, DNS, and database servers. I configured and maintained LAN, WAN, and P2P networks within a Cisco environment and supported dial-up and leased line connections.I implemented ITRM solutions and disaster recovery plans while serving as the internal systems administrator for network management. Additionally, I provided 24/7 technical support to customers via phone and on-site visits and managed access control systems using biometric scanners.