Mindi K. Email & Phone Number

Spring, TX, US

Houston, Texas, United States

• Partner with clients and future clients to provide cutting edge technology in court reporting and litigation services.
• Collaborate with firms, attorneys, and legal staff to offer white glove service and technology solutions as a newer twist on court reporting offerings.
• Focus on differentiating our offering and client satisfaction through personalized solution selling and exceptional service.

Houston, Texas, United States

• Provided legal business consulting services to law firms, implementing RJH values of trust, communication, and growth.
• Collaborated with small and mid-sized firms as a Fractional COO, managing divestitures and offering tailored consulting solutions.
• Assisted firms in defining success, achieving a high return on investment, and promoting diversity and inclusion for better results.

Houston, Texas, United States

• Provided expert guidance to small businesses and entrepreneurs in Houston, Texas, to develop successful business plans and achieve their goals.
• Collaborated with owners to identify needs, offer support, and implement best practices for business growth.
• Mentored owners through the life of their business, offering experienced advice and education on relevant topics.

Chicago, Illinois

• Marketed Lenovo products to Account Managers in Chicago and Lincolnshire offices to ensure top-of-mind presence among the sales force.
• Provided competitive pricing to help win deals against local competition and build brand loyalty.
• Delivered marketing materials on new products to exceed quarterly goals and utilized CRM to track sales and inventory.

Greater Chicago Area

• Manage specific client requirements for projects from proposal to outcome; monitor expectations throughout the project(s) for multiple companies simultaneously
• Speak to private equity firms, strategy consultants, hedge funds to provide insights on industries prior to investing
• Held several contract positions within companies to fulfill interim management positions

Des Plaines, Illinois

• Member of the senior leadership team successfully responsible for client retention (100%) and growth of our largest accounts
• Success factors included product usage, funding models, contract creation and negotiation, RFP responses, client presentations, project management and mentoring account managers
• Maintained a strategic perspective on what’s important like mobile offerings, technology hot buttons and reporting capabilities
• Continually expanded industry knowledge through market trends and delivery of the overall total cost of ownership
• Acted as a liaison to product marketing and client experience

Chicago, Illinois

• Solely led business development for the Chicago office, driving client engagement and revenue growth
• Collaborated with Marketing and the Global Chair on Real Estate practice goals to enhance market presence
• Managed office business development opportunities, including client meetings, pitch preparation, and firm events

Greater Chicago Area

• Operated a $22mm legal services business over the Midwest including the management of Court Reporters, Scheduling, Production, Case Management, Client Services, Payroll, Billing and Video;
• Led a team of 21 direct reports and 37 indirect reports on a daily, weekly and monthly basis; responsible for their personnel management as well as output;
• Created partnerships with the sales infrastructure to ensure client satisfaction, repeat services business, expanding the Merrill footprint and referrals for new opportunities;
• Developed and maintained programs for employee growth and retention, production efficiency, client satisfaction and secure recognized revenue in the current fiscal year;
• Focused on monthly and annual gross profit margin;
• Focused on revenue potential by improving service model and maintaining competitive pricing offerings;

Greater Chicago Area

• Manager, Business Engagement
• Created and managed a $21MM business within Thomson Reuters
• Supported two major product lines which were focused on competitive intelligence
• Product Managed initial product, taken from vaporware to launch to successo Oversaw the cross-functional team - worked closely with Director of Product Development and Engineering to ensure development and delivery of.
• Developed and managed programs to increase and secure revenue associated with two additional product suites; created strategic initiatives to improve client retention and client satisfaction; responsible for the P&L.
• Responsible for hiring, training, territory review, quota, revenue generation and overall ability and satisfaction of the consulting team.Senior Business Development Consultant

Greater Chicago Area

• IBM (Lenovo) PC Marketing Manager (Channel Management & Partnerships) – Public Sector, Chicago, Illinois
• Promoted to field sales position selling hardware and software directly to education, government and healthcare accounts in Illinois
• Cultivated relationships with top level executives, IT departments, and purchasing agents (average opportunity $2-3MM; average annual quota $30MM; obtained over $45MM in one year for one account)
• Teamed with business partners (VARS), subject matter experts and key customers to streamline sales efforts and grow web of connections to build client baseProduct Specialist (Channel Exposure), Atlanta, Georgia
• Marketed IBM hardware, software and services to education & government customers (Inside Sales Center)
• Worked closely with VAR’s to enhance local relationships and offer delivery solutions and alternative product offerings

Mba, Business

Included a cohort of 24 other students from diverse educational, cultural and career backgrounds.

Ba, Communications

Activities and Societies: -Chi Omega Fraternity, House Manager and Social Chairman -Bank One Co-op Undergraduate program, Card Services NA.