Policy And Procedure Coordinator
Current• Using psychological research to develop and implement a process for renewing policies, tracking the efficiency of the system, and using an iterative design approach to make changes based on data• Designing a streamlined system based on human factors research that reduced the non-compliant policy rate by 11%, or approximately 750 documents• Educating stakeholders about system use and best practices for ensuring policies are compliant with regulatory standards• Analyzing key performance indicators and communicating research findings in written and tabular form