Policy And Procedure Coordinator
Current- Using psychological research to develop and implement a process for renewing policies, tracking the efficiency of the system, and using an iterative design approach to make changes based on data
- Designing a streamlined system based on human factors research that reduced the non-compliant policy rate by 11%, or approximately 750 documents
- Educating stakeholders about system use and best practices for ensuring policies are compliant with regulatory standards
- Analyzing key performance indicators and communicating research findings in written and tabular form