Director Of Customer Success
CurrentSupporting a team of exceptional managers and individual contributors to build a best-in-industry post-sales customer experience.
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@leaflink.com
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Mindon Win is listed as Building a world-class customer success team at the largest B2B cannabis company in the world. A compassionate leader with 10 years of experience scaling organizations and enabling individuals to do their best work. at LeafLink, a company with 126 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at leaflink.com and a matched LinkedIn profile for Mindon Win.
Mindon Win previously worked as Director of Customer Success at Leaflink and Director of Account Management at Leaflink. Mindon Win holds Bachelor'S Degree, Visual Journalism from Western Washington University.
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I have 10+ years of experience in rapidly scaling both internal and customer-facing organizations and teams while deploying processes in the context of highly dynamic environments and regulated industries. The vast majority of this experience has been with startups from seed stage to growth and restructuring for profitability. I work well under pressure, especially in high stress situations where critical thinking and decision making is required to keep teams moving forward. I am solution orientated in my planning, execution, and assessments. Over the last ten years, I have practiced leadership through example, engagement, and empathy. My experience in leadership, communications, team management, operations, compliance, and government relations make me a well-rounded and reliable member of any team and organization.
Listed skills include Journalism, Editing, Social Media, Photography, and 49 others.
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Greater Seattle Area
Supporting a team of exceptional managers and individual contributors to build a best-in-industry post-sales customer experience.
Greater Seattle Area
Leading, building, and supporting a best-in-class account management team at the largest B2B cannabis technology and supply chain platform, supporting over 12,000 customers in 30 markets and servicing over $5B in annual transactions. Restructured the account management team and function on three separate occasions to meet the needs of the company and.
College Park, Maryland, United States
Built a best-in-class team to support cannabis businesses that require efficient and effective supply chain solutions. Built out a coast to coast support structure to cover our existing market (MI) and three new market launches (MA, OR, CA) and two new service launches (retail and brand fulfillment). Started with a team of three and hired an additional.
College Park, Maryland, United States
Managing day to day operations remotely while assisting with strategic business planning after a company reorganization.
Seattle, Washington, United States
Fulfilled General Manager responsibilities and supervised 40+ staff in the highly regulated cannabis industry and managed onboarding, performance reviews, career development feedback, and terminations.Crafted, edited, and distributed internal and external communications for the executive team, including policy updates, quarterly business performance.
Seattle, Washington, United States
Regularly prepared, briefed, and staffed company leadership for internal meetings and external events. Built out and distributed quarterly investor newsletter with company KPIs, industry sentiments, and other important information. Developed and distributed email campaigns on the MailChimp platform to 12k subscribers and consistently achieved a 24% open.
Greater Seattle Area
Assisted Chief Operations Officer in daily personnel and operations management of 40+ employees across 3 states. Oversaw and managed all internal communications to staff. Oversaw enterprise-wide process and product compliance with municipal and state regulations, additionally provided compliance consultations and support to customers and other.
Greater Seattle Area
Overhauled the fulfillment and logistics teams to increase delivery efficiency, staff retention, and compliance under constantly evolving state and municipal regulations. Served as a primary point of contact for all customers on issues related to delivery, fulfillment, quality control, compliance, and general customer service issues. Worked across internal.
Seattle, Washington
Supported founders to start up a business in the highly regulated Washington cannabis industry.Researched, developed, and trained staff on standard operation procedures at the intersection of compliance, best practices, health, safety, and efficiency.
Bellingham, Washington Area
I produced a variety of visually based projects meant to promote the students, staff and faculty of Western. Projects included daily photo content across multiple social media platforms (Facebook, Instagram, Tumblr and Twitter), video content and campaigns involving Western students/faculty/staff and daily assignments given by my supervisors. I also.
Bellingham, Washington Area
I hired and organized a staff with the goal of helping teach a magazine writing class and publishing four issues of Klipsun Magazine over two academic quarters from September 2013 to March 2014. At the beginning of each quarter my staff and I set about planning ways to accomplish several across the entire organization of Klipsun Magazine. These goals.
Bellingham, Washington Area
I worked with photographers and reporters to coordinate photo coverage for stories in Klipsun Magazine. This included communication and photography workshops, photo editing in addition to working with other editors on page design.
Bellingham, Washington Area
I worked photographing stories that student reporters were working on over the course of the academic quarter.
Bellingham, Washington Area
I worked as a student writer for Klipsun Magazine at Western Washington University. Two of my articles were published, with one in each of the two issues published during the academic quarter.
Bellingham, Washington Area
I worked with student reporters and oversaw the Features Section of The Western Front. The work focused on improving students' writing, developing stories and page layout/design.
Bellingham, Washington Area
I reported, wrote and photographed for The Western Front newspaper at Western Washington University. I worked mostly on features articles with some experience in breaking news reporting. During my time at the paper I won the "Best Features Writer" award for my continued work on features stories.
Other employees you can reach at leaflink.com. View company contacts for 126 employees →
Kanna Harrison
Colleague at Leaflink
Austin, Texas Metropolitan Area, United States
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VV
Vasja V.
Colleague at Leaflink
Oakland, California, United States, United States
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LT
Latoschia Townsend
Colleague at Leaflink
Grandview, Missouri, United States, United States
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WS
Will Szeto
Colleague at Leaflink
New York City Metropolitan Area, United States
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MP
Mitu Patgiri
Colleague at Leaflink
Hyderabad, Telangana, India, India
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PS
Patrick Santucci
Colleague at Leaflink
Monticello, New York, United States, United States
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SG
Shrishti Goel
Colleague at Leaflink
Bharatpur, Rajasthan, India, India
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DM
Dominic M.
Colleague at Leaflink
Udupi, Karnataka, India, India
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CS
Caitlin Serrano
Colleague at Leaflink
Greater Cleveland, United States
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AF
Andrew Fiamengo
Colleague at Leaflink
Hermosa Beach, California, United States, United States
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Activities and Societies: Journalism Department Outstanding Graduate Spring 2014, Student Publication Council Board Member (2012-2013).
Activities and Societies: National Honor Society Member, Key Club Member, Associated Student Body President (2009 - 2010), Seattle.
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Mindon Win works for LeafLink.
Mindon Win is listed as Building a world-class customer success team at the largest B2B cannabis company in the world. A compassionate leader with 10 years of experience scaling organizations and enabling individuals to do their best work. at LeafLink.
AeroLeads has found 1 work email signal at @leaflink.com for Mindon Win at LeafLink.
Mindon Win is based in Greater Seattle Area, United States, United States while working with LeafLink.
Mindon Win has worked for Leaflink, Botanica, Botanicaglobal, Botanicaseattle, and Western Washington University.
Mindon Win's colleagues at LeafLink include Kanna Harrison, Vasja V., Latoschia Townsend, Will Szeto, and Mitu Patgiri.
You can use AeroLeads to view verified contact signals for Mindon Win at LeafLink, including work email, phone, and LinkedIn data when available.
Mindon Win holds Bachelor'S Degree, Visual Journalism from Western Washington University.
Mindon Win is listed with skills including Journalism, Editing, Social Media, Photography, Storytelling, Magazines, Photojournalism, and Indesign.
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