Mindy Bostick Email and Phone Number

• Provides executive leadership and oversight to large, complex and long-term client transformations. Relentlessly pursues excellence in delivery and exceeding client value expectations. • Designs client-centric solutions to enable their transformational goals. Develops and maintains client relationships and serves as a client executive. • Drives innovative improvements to managed service practices, enabling growth to the practice and value to the client. • Advises clients on building change management capability within their organization. This includes establishing approaches for methodology, apprenticeship or coaching programs, and role-based training.

• Led global human capital practice of approximately 90 consultants specializing in change management, culture transformation, organizational strategy & design, and talent management. Responsible for talent acquisition, engagement, growth, and retention of consultants.• Developed and managed 3 year strategic plans, operational budgets and growth strategies. Achieved or exceeded financial targets every year. • Designed client-centric solutions to address client issues and ensured high quality delivery. Developed and maintained client relationships and serves as a client executive. • Drove innovative improvements to offerings such as digital tools and enablers, incorporating design thinking approaches and employing behavioral science techniques. Firm was consistently recognized by analysts as a consulting leader in Change Management. • Personally advised clients on establishing change management capability within their organizations through Change Management Offices and Centers of Excellence. This included establishing approached for designing structure, methodology and role-based training.

• Built and led a local change management and human capital practice focused on helping clients achieve business results through transformational change. Provided consulting services, such as organizational change management, process strategy and development, project management and leadership coaching, to Fortune 100 companies.• Developed strategic plans for the practice and grew the practice from 1 to 15+. Mentored consultants on all facets of development.• Certified change management practitioners in Prosci change management methodology. Mentored clients in establishing a change management center of excellence as well as embedding a change culture within their organizations.• Directed the business side of a multi-million dollar business transformation program to enable assortment and space planning for a leading retailer. Directed a team of 14. Facilitated the alignment of product lifecycle related business practices across the enterprise. Results projected to yield a significant reduction in inventory coupled with improved revenues.• Directed the business side of an initiative to automate a multi-billion dollar importing business, which reduced expenses and speed to market. The change affected approximately 8000 persons from 7000 companies around the world. Developed and executed strategies to bridge the distance and cultural differences between the stakeholder groups. Worked extensively with Asian cultures.• Developed the implementation strategy and directed the change management efforts in the creation of an enterprise cyber security program. The effort included aligning two organizations and programs from merging companies as well as creating a new program that addressed new regulations. Regulatory fines reduced significantly post implementation and continue to decline.

North Highland is a member of Cordence Worldwide, a uniquely agile global management consulting partnership. With over 5,100 professionals across 25 countries, we help enterprise and government clients all over the world achieve remarkable, sustainable results. Cordence Worldwide is not like traditional consulting firms. Our independent Member Firms share world-class capabilities and expertise, but maintain the autonomy to serve each individual client free of distant influence or agendas.

Managed daily IT operational functions and governance across the enterprise. Provided services and support for 988 employees and governance for 2200 employees. Managed 35 direct reports and a budget of $ 4.8 million.

Managed all IT solutions to support the company’s vision and provided business process design support in reengineering efforts. Managed a staff of 55 and a $7 million budget.

Provided value-added, cross-functional business process solutions to support the company’s vision. Managed a staff of 7 and $1.9 million budget.