-Management, administration, financial oversight and strategic direction to optimize program foresight, oversight, operations and innovations for the governance of academic programs-Accountable to oversee, administer and resolve graduate student funding policies, guidelines, decisions and issues-Conceived/ business-led/rolled out IT projects to significantly improve operational efficiency/data integrity -Integrate DEI principles into student financial support and create a culture of student support and customer service as leader for a team of union/non union employees -Establish collaborative working relationships with stakeholders to support student satisfaction/success, increase transparency, provide training, improve processes/efficiencies and ensure department compliance with university principles, regulations, policies and guidelines -Experiential Learning (EL) Liaison: Chair Practicum and EL Committees, initiate communication channels to inspire innovation and support grant applications, ensure compliance, and create a forum for inter-departmental knowledge sharing, curriculum review and problem-solving -Execute/manage special projects ranging from a complex repayment project involving hundreds of students over multiple years to in-depth surveys and digital upgrades -Manage union hiring processes/contracts, participate on bargaining team, resolve issues, ensure compliance, liaise with union/labour relations

Management/leadership/direction and financial/HR responsibility to deliver academic and clinical primary health care education to students of the School of Midwifery overseeing all facets of the university program: experiential learning/placement, student co-curricular activities, admissions/recruiting, communications/marketing, scholarships/awards and partnership-building with internal and external stakeholders.

• Secondment with return to home position• Launch new MHA(CC) program and develop infrastructure for delivery and support for both the new MHA(CC) program and the significant expansion of the MScM program including cultivation of relationships with key internal/external partners for promotional/recruitment/marketing purposes, experiential learning, and creation of student co-curricular opportunities

• Collaborated with clients to assess needs, formulate solutions and ensure on-time and on-budget project outcomes, frequently requiring creativity, flexibility and adaptability• Fostered long-term relationships with clients/stakeholders, involving cross-cultural and international communications to ensure alignment/accomplish shared aims• Facilitated global professional-development seminars in-person and online including senior executive briefings, team leadership, training, debriefing and feedback processes; managed logistics, materials and communications to ensure smooth execution• Designed/executed research projects, planned and implemented initiatives in brand management, marketing/market entry, product development, strategic planning and major event organization• Unusual project: negotiated acquisition/navigated regulatory process/supervised construction of 200-metre mountain road, well drilling and brush clearing on a 4-acre national forest

• Formulated strategic plan for proposed Japanese private bank• Led marketing activities and spearheaded quality initiatives for a direct mail insurance business with annual premiums of US$60 million • Conceived, tested and rolled out new products for cardmembers and service establishments• Managed relationships with insurance carriers, ad agencies, research firm & consultants• Member corporate management team with overall responsibility for Finance, HR, Operations & Quality Assurance