Mindy Casey Email and Phone Number

Managing patient billing and insurance claims for over 30+ medical facilities.• Creating reports, analyzing data, identifying lost revenue, collecting payments, and implementing RCM strategies to minimize losses.• Credentialing insurance. Creating and managing insurance contracts and updates.• Sending invoices and account updates to clients, receiving, sorting, and tracking income payments, addressing and resolving client questions and issues relating to invoices, and providing… Show more Managing patient billing and insurance claims for over 30+ medical facilities.• Creating reports, analyzing data, identifying lost revenue, collecting payments, and implementing RCM strategies to minimize losses.• Credentialing insurance. Creating and managing insurance contracts and updates.• Sending invoices and account updates to clients, receiving, sorting, and tracking income payments, addressing and resolving client questions and issues relating to invoices, and providing regular, accurate reports of billing data.• Process referrals and submit medical records to insurance carriers to expedite prior authorization processes. Manage correspondence with insurance companies, physicians, specialist and patients as needed, including documenting in Brightree software as appropriate.• Assisting with CMN documentation to expedite approvals and ensure that appropriate follow-up is performed. Reviewing the accuracy and completeness of information requested and ensure that all supporting documents are present. Review denials and follow up with provider to obtain medically necessary information to submit an appeal of the denial. Linking and logging CMN for Medicaid and Medicare.• Prioritize the incoming authorizations by level of urgency to the patient and referral• Linking, logging PAR’s utilizing Brightree software. Calculating and recalculating equipment under rental status. Show less

Timely and accurate follow-up on claims to payers following policies and procedures. Generated missing information requests. Identified variances between booked revenue and expected reimbursement to facilitate accurate reimbursement of claims as defined by contracts. Participated in collection and documentation payer specific claims processing rules, such as Medicare Part B and the Affordable Care Act. Generated claims for both electronic or hard-copy submission. Entered certain demographic… Show more Timely and accurate follow-up on claims to payers following policies and procedures. Generated missing information requests. Identified variances between booked revenue and expected reimbursement to facilitate accurate reimbursement of claims as defined by contracts. Participated in collection and documentation payer specific claims processing rules, such as Medicare Part B and the Affordable Care Act. Generated claims for both electronic or hard-copy submission. Entered certain demographic data into the billing & collections software [Brightree, Peachtree, Medforce]. Insurance Billing and Claims Processing. Physician and hospital orders processing and qualifications. One on One Physician and Patient Care. Coding ICD-9 and transitioned to ICD-10 for reimbursement. Technician scheduling routes for equipment delivery. Performed extensive and world-class customer service care. Shipping. Collections. CMN Logging and processing. Performed Team Lead task for projects with deadline dates. Respiratory education for Cpap/Bipap/ASV/ST, oxygen, ventilators, cough assist vest, and nebulizers (and all other DME equipment such as hospital beds, bedside commodes, patient lifts, all hospital bed mattresses and qualifications for each level of mattress, walkers, rollators, canes, compression socks) Responsible for researching and resolving unpaid DME claims; ensuring proper reimbursement was received according to payer contracts and fee schedules; correcting billing issues; billing secondary claims. Assisting front desk duties, such as patient walk-ins, answering & directing phone calls to appropriate departments, maintaining email correspondence, scanning documents, and maintaining all medical records electronically. Authorizations and Authorization training implemented to employees. Show less