Mindy Chaplain Email & Phone Number

New Orleans, Louisiana, United States

• Support the review and risk analysis of solicitations and terms and conditions and coordinate with their supervisor.• Participate in bid/no bid decisions and proposal review meetings.• Review cost proposals, maintain cost and pricing data records for TINA compliance, support fact-finding and DCAA audits, and support negotiations.• Proactively administer a variety of contracts (government/commercial, domestic/international) of all types (cost reimbursement, fixed price, incentive, award fee, IDIQ, time and material, etc.) and modifications thereto. •Prepare and coordinate business correspondence, generate required contract-related reports, and maintain accurate and complete contract files and records for the company.• Remain actively engaged with (and serve as an integral member of) designated program teams and develop strong interfaces with Hunt Valley personnel in other functional areas.• Participate in program reviews, monitor program performance (contract schedules, deliverables, funding, invoicing, and payments), and notify contract managers or directors of potential non-compliances or other problems that could have an adverse impact on the company.• Identify and administer contract changes, and coordinate resolution of contract issues with your supervisors.• Actively administer the closeout of completed contracts.• Ensure contract management activities are conducted in accordance with company policies and procedures, applicable laws and regulations, and customer requirements.• Ensure coordination with Legal on contract matters that may have legal significance (such as, identifying to Legal non-standard or potentially high-risk terms and conditions) prior to advising management of contractual risks, rights and obligations, and terms and conditions interpretations.

Slidell, Louisiana, United States

• Manage client’s medical treatment by providing doctors with the necessary documents, scheduling appointments, and handling payment of bills.• Request and maintain certified records on a regular basis in preparation for settlements and trials.• Procure medical information pursuant to HIPPA and analysis of same.• Organize and maintain clients’ files to keep updated cost and status for preparation of pleadings, conferences, court hearings and settlements.• Assist in preparing discovery responses.• Liaison between attorney, clients, healthcare providers, insurance carriers, law firms, and government agencies.• Manage multiple attorney calendars regarding appointments with clients, medical providers, opposing counsel and court matters

•Build rapport with claimants to build trust in in my ability to handle their injury claim accurately and fairly.• Verify insurance coverage with other companies and file claims when appropriate.• Ensure medical providers liens are protected before settlements are made with attorneys or claimants.• Ensure HIPPA compliant medical authorizations are used for retrieval of medical records from providers and insurance companies.• Provide initial and continued training to co-workers in reviewing medical provider billing for accuracy based on ICD coding, SOAP notes and invoices provided.• Negotiate with varies insurance companies, medical providers and attorneys as pertains to medical billing.• Review claimants medical records and billing to create an accurate evaluation of their injury claim in order to negotiate a fair settlement for both parties.• Also a part of the work environment team which plans monthly events based on a yearly budget to show company appreciation and increase employee moral.•Complete liability investigations by conducting recorded interviews, reviewing pictures of damages, reviewing police reports, scene investigations and reviewing the Louisiana state vehicle traffic laws.• Finding coverage for our insured by reviewing policy contacts & exclusions.• Effectively communicating with insured & third parties about the process of the claim, updates on the claim, any problems that may arise, liability & coverage investigations & decisions.• Providing excellent customer services by setting expectations for customers & meeting them. • Organizing files & claims as documents are received & as actions are completed.