Mindy Hurst Email & Phone Number

Decatur, Il, Us

Charleston, Il

Update 130 Window Servers to patch security flaws.Upgrade software to allow a positive experience for employees.Work with third party vendors to resolve any software issues that may occur.Plan and implement a SharePoint 2013 farm to allow document collaboration on campus. Creating group policies to manage desktops and serversManage Office 365 email systemManage Windows Server Update ServiceAssist on managing backups on serversTroubleshoot and configure Preboot Execution Environment systemManage Sophos antivirus Automate processes by using PowerShell.Configure and manage SQL DatabasesCreate and standardize virtual servers and physical servers for a more stable environmentPlan and implement a campus wide DFS file server which allows all employee and departmental spaceMaintain Active Directory users and groups to allow users to have the proper accessUse PowerShell to update Active Directory Create NetBackup policies and troubleshoot backup issues

Effingham Illinois

Ensured over 450 individual call center machines were updated and in proper working condition. These include home base agents and trainers who travel throughout the United States and CanadaTrouble shoot and repair laptops Create and maintain Active Directory users and groupsEvaluated user needs and prepared new machines for end usersSet up new employee and handle terminated employeesOrganizing user request forms Purchasing equipmentTrouble shoot, replace, and setup printers

Teutopolis, Illinois

Troubleshoot desktop computers which included application issues, hardware issues, and virus removalCreating Active Directory users for new students and teachersBuild and deploy desktop images Support teachers with projectors, laptops, and desktopsTroubleshoot, replace and setup printersSetup and maintain computer labs to allow a positive learning environment for the students